Womens Care

14534 Old St Augustine Rd #3430, Jacksonville, FL 32258, United States
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Womens Care
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Review №1

I absolutely love Dr. Fernandez. She is everything that you want in a doctor. She is warm and thorough and absolutely respectful to whatever your questions or issues are. She must be a really good manager too because everyone in her office conducts themselves in the same way. They are friendly, competent, and accommodating. One of the best experiences Ive ever had with a physician.

Lo
Review №2

UPDATE: well as much as I liked Heather; my amazing experience turned out horrible. I had my test to see if I could get the treatment I needed to correct my problem on 10/30, then my procedure was supposed to be scheduled within a couple of weeks. The office had staffing issues in their scheduling department and my procedure never got scheduled, my insurance was never verified and I never found out if this was going to be an affordable option for me or not. Then to top it off I got a very bad UTI from the test they did. When I attempted calling the office manager sometime around the 20th of December to discuss this issue she didnt call me back, then went on vacation until January 7th, I started leaving messages again for her after the 7th and had to threaten to email the doctor before I got a call back. I advised I have new insurance this year and would need to start the process over and that I would be seeing a different doctor altogether. I also asked for my copay back for the day of the procedure and was advised it could be as long as 10 weeks before I could see a check. Wow! All I can say is I no longer recommend Womens Care at all. Be aware. If I could leave a minus 5 stars I would. Oh and by the way, I never got to see the doctor at all the whole time I was going there. Terrible place, just too busy yet he keeps taking new patients. At which point do you stop and just provide decent care for your existing patients!

Ju
Review №3

If you want a physician who truly listens to her patients, then go see Dr Fernandez. Dr Fernandez exemplifies efficiency, empathy and professionalism.

Da
Review №4

Dr. Fernandez and her staff were very welcoming and supportive with care. She is very nice and gentle when it comes to exams, explained everything in depth to me seeing as it was my first time. would recommend

DJ
Review №5

THE PEOPLE AT THIS PLACE HAVE THE MOST INDIFFERENT ATTITUDE TO PATIENT CARE & SAFETY I’VE EVER WITNESSED .I wish I could give this place negative stars! I drove a patient to this office (Uber) who was barely ambulatory & having difficulty.1. They sent her to the wrong address initially. Thank God I went i to the office to verify for her before she got out.2. Upon waiting several minutes for them to correct the address, we finally got to the right office (fortunately only about 10minutes away). No “sorry we did that to you” or anything.3. We got to the new office, I go inside & ask for them to have someone to come help her due to her condition. They just stared at me & literally didnt move or answer…stuck on stupid.4. I go out & help the lady myself, which takes a significant amount of time. STILL nobody from this “Women’s Care” office came outside to help her. When we finally made it in, one of the front desk staff said they arent “authorized to help in that way” (as if an Uber driver is, smh), but they never even attempted to get anyone else from the back. Instead they just stood there looking at each other & not answering for SO LONG that I asked one of them if she was stupid.Instead of helping the woman, they instead focused on my tone, which was heavily irritated at that point. The name of the office has the nerve to be called “Women’s Care” 🙄 & they obviously couldn’t give a damn about their patients &/or making sure they’re safe & don’t fall. I’ve never before witnessed such a lack of willingness to help a patient & THAT’S THEIR JOB.Add to that they dont care how much they inconvenience the patients by sending them to the wrong addresses (happens regularly) & also inconvenience the drivers who have to decline other rides $$ while they sort out their incompetence & sometimes must complete the ride with no pay…just out of kindness.DO NOT USE THIS OFFICE!!! ANYWHERE is better than what I witnessed today

Ga
Review №6

Dr. Fernandez is quite nice, i’m having frustrations with my ongoing issues however she is understanding and is figuring it out with me. Im glad she ran more tests rather than treating for the same thing over and over.

Ar
Review №7

Very professional establishment. Inviting front office. Very friendly staff. Dr Kristen Fernandez is very knowledgeable and explained everything in detail.

Av
Review №8

Virtually impossible to get in contact with the scheduling desk. I have called several times and it continuously rings once and gets directed to voicemail. Makes me very hesitant to turn over my pregnancy care with Womens Care when even reaching them is a painful task. Michelle the nurse and Jennifer at front desk are the only 2 people I have been able to interact with and are very pleasant.Update: 7/10/2024Thankfully they figured out the front desk situation and I was able to transfer care to their team and have never looked back. The medical team at this hospital went beyond all my expectations. From my pre-natal appointments up to my labor & delivery. The standard of care received made me feel so comfortable every step along the way. Thank you. 🤍

Ke
Review №9

Dr. Fernandez was very professional, listened to my questions/concerns. Answered them and allowed me to provide feedback. Her ability to communicate effectively exemplified her passion and love of her career and patients. I’m happy that I chose her as my new provider and I look forward to my future visits!

Je
Review №10

Doctor is knowledgeable and staff is very kind and professional. I never have to wait more than 10 minutes to be seen.

Ca
Review №11

Very personable receptionist, med tech and doctor. The doctor made me feel like a good friend and not a number. She sat and asked me if I had any concerns about my current health or future needs. I felt comfortable discussing my sexual health with her.

Th
Review №12

I got a recommendation from a coworker so I made appointment for my mom, we both take a day off so I can take my mom to the appt, and the office called us an hour before the appointment told us that they do not take our insurance, they have to cancel our appt. Insurance policy is required when you make appointment, so they do not even bother to check pts insurance before approving?? Im a Baptists employee and still not recommend it. That is not very professional.

El
Review №13

This is the first time I’ve met Dr Fernandez and I’m glad I found her since my GYN moved out of the area. Dr Fernandez is pleasant, knowledgeable and has good bedside manner.

De
Review №14

I have been a patient of Dr Fernandez for well over 20 years. I trust her, as well as 2 of my daughters go to her. She is a great doctor and a good person. She truly cares

Lo
Review №15

I’ve been going to Women’s Care to see Dr.Kristen Fernandez for many years. I feelLike she knows my body and the fact that she focuses on gynecology puts me at ease when I have an appointment with her. She has done my ablation and surgeries herself. I was saddened to hear that she was asked to leave because she doesn’t do obstetrics. Well, I’m 43 and for older women who are her patients and not having children, it’s a blessing to have a doctor that they can trust who focus on gynecology ONLY. I want to recommend people go to Women’s care but I won’t because the one doctor I would recommend won’t be there anymore

Ca
Review №16

Dr. Fernandez delivered my daughter 17 years ago. She’s my trusted OB. She’s been consistent with my care. She takes her time with you. She doesn’t rush you in and out. She listens to all of your concerns and makes you feel extremely comfortable. Her office is convenient to get to and the checkin and checkout process is seamless. I love her! She’s extremely knowledgeable and there’s no one else I’d rather go to for my most intimate healthcare.

Na
Review №17

Dr Fernandez is a thoughtful and caring physician. I am always given the best care and options for my health and wellbeing. The office staff is prompt and helpful. This is an EXCELLENT practice

D
Review №18

Amazing Physician Dr. Fernandez and amazing staff. Absolutely no wait time in my office and when I have called with a concern the medical staff has always returned my called promptly with a solution. I’m grateful that I have been treated with genuine care and concern. Amazing, Caring and Supportive medical team. Just amazing!!

Za
Review №19

Dr. Fernandez is very professional and the staff is very polite but my favorite part is how invested she is with her patients wellbeing. Always a smile, listens and answers all questions one might have and never in a hurry.If I had a daughter, she would be the doctor I’d bring her to.

Am
Review №20

My family has been seeing Dr. Fernandez for years. She’s a wonderful doctor and she is very patient, she’s very kind and she makes you feel comfortable. Again thank you for always taking good care of myself and my family.. ❤️

Ta
Review №21

Dr Fernandez explained things well. It was okay. She created a care plan and treatment after my visit... I just felt like she left the room without asking if I had other questions. I thought of some, but she was already gone and on her way to next patient. Overall it was just okay.

Tr
Review №22

You will it find a more caring doctor. Dr. Fernandez always takes the time to make you feel comfortable and discuss all of your concerns. I have been seeing her for over 20 years. I now live about 45 minutes from the office but will continue to go and see her.

Be
Review №23

Dr Fernandez is great. I have been a patient of hers for many years. She also has a great staff. Very attentive.

Ec
Review №24

Best OB/GYN visit I have ever had. Dr. Fernandez is God sent. Dr. Fernandez made me feel seen and heard. Entire staff was amazing from front desk to medical assistant Very friendly. This clinic is very clean and organized. I walked in with anxiety walked out with none.

Ke
Review №25

Dr. Fernandez is wonderful. She is always quick and efficient but takes the time to listen to what I have to say. She gives me a sense of confidence in her knowledge of what to do/options are available and her knowledge of me as a patient.

Je
Review №26

Kristin has been my Dr for a very long time and she is great!! I have brought several friends to her and would definitely recommend her to other friends and family.

Sh
Review №27

Dr. Kristin Fernandez and her staff are the best! They have always taken great care of me and made me feel valued as a patient.

Te
Review №28

Dr. K Fernandez is an excellent dr. She genuinely cares for her patients. Her staff is always courteous and professional. The facility has always been very clean.

Co
Review №29

I highly recommend Dr Kristin Paula Fernandez - GYN Womans Care Florida. She and her staff are very nice, friendly, and professional! They were all very understanding, compassionate and helpful while going through a difficult time with my health.

Kr
Review №30

Dr Kristin Fernandez has NEVER dismissed, belittled, or nullified my issues, concerns, or feelings. She actively listens then provides thorough medical knowledge AND solutions! Most importantly, she has a gentle strength that is felt in her outstanding bedside care.

Ha
Review №31

Dr Fernández has been my doctor for 13 years always take the time to listen. Make you feel like family

Be
Review №32

I LOVE Dr. Lisa; however, I just found out while overseas that I am expecting. Ive been trying for 4 days to get an appointment with a doctor for more orientation and to know my next steps. They asked for my medical records, I told the person on the phone that I had it all in PDF, and they said it all had to be faxed (I solved this with a lovely person who was willing to help and accept my records in PDF by email). After they received my documents, they claimed they needed someone to translate them, unable to give me an estimate of when I should expect a return from them. It is fascinating that, in my blood work, there is a HCG (the test has the same name in both languages) test, and I am positive that anyone who looks at it, independent of what language they speak, would be able to read the results. My conclusion is that they are too busy to proceed with my appointment request. It seems easier to make an appointment with GOD then pass thru the front-line service from this office. Dr. Lisa, Ill miss you!

Ah
Review №33

Doctor was super friendly & made me feel really comfortable.

E.
Review №34

I felt so heard and valued. Dr Fernandez took so much time to explore my history and understand me as an individual, not a report on paper. I feel so validated and now have a plan moving forward. I’m extremely thankful.

La
Review №35

Excellent staff, from the minute I walked in a felt welcomed. All my concerns where addressed in a pleasant, professional manner by Dr Fernandez. I highly recommend her office.

Pa
Review №36

Staff polite and professional . Have been coming here for care for several years and it always an excellent experience.Dr Fernandez is caring and compassionate.

Ta
Review №37

Awesome experience. Everyone made me feel comfortable and welcomed. Dr. Fernandez took time and care with me. She didn’t rush me and I felt valued.

Lo
Review №38

Very little wait time, wonderful doctor.She took the time to clearly explain everything. I was referred to her practice so it was my first time there. I felt very comfortable.

Ju
Review №39

Longest wait out of all my doctors. The office staff has no idea when you came in last, or what you need to sign. The whole experience is stressful. I left before even being called back after watching patients who checked in after me get called back before me.

N
Review №40

Very nice facilities, wait times are not long. Dr. Fernandez is thorough and caring

Li
Review №41

The best! Professional, but not rushed at all. Dr. Fernandez is wonderful, caring, and kind.

je
Review №42

Great Doctor and Amazing Service at Dr Kristian Fernandezs Facility, I recommend Her to everyone, she is gentle and a great listener, she gives me great feedback!Great Office!Jean

Ka
Review №43

Phenomenal office staff and Dr, Fernandez was great throughout the entire visit. I highly recommend her and her staff.

ni
Review №44

We didnt have to wait, the staff was friendly and the physician did not seem rushed and took her time with us.

Su
Review №45

Dr Fernandez is a great person she love her patients and she is a concern doctor she make you feel very comfortable I must say her staff are great as well I will recommend her to anybody she an opening ear and take passion in what she do… Thank for Dr.Fernandez

We
Review №46

Dr. Fernandez and her team are patient, knowledgeable, and professional. They take their time and you can trust their decisions because you can tell they truly care.

sh
Review №47

Easy to schedule an appointment, minimal wait time in the office, friendly staff, and the doctor was thorough w questions and gave suggestions. Clean office and easy Dr visit from start to end!

Be
Review №48

Dr. Kristin and her staff are absolutely wonderful! They take amazing care of the whole patient, not just their parts.

Ju
Review №49

Physician and staff were very friendly and professional.

Ti
Review №50

The staff and physicians are great! My experience was excellent. The environment was nice. The office is nice.

Is
Review №51

Dr.Fernández is awesome! Gyno appointments are already awkward,so it’s nice when the doctor isn’t :)

Ja
Review №52

Everything about this visit was positive. The service was excellent. The dr was kind. It was accomplished in a timely manner.

An
Review №53

Dr. Fernandez is kind and easy to talk to. She listens and is concerned about her patients.

An
Review №54

Dr. Fernandez is amazing! The office staff is kind, courteous, and helpful.

Br
Review №55

Dr. Fernandez and the staff at Women’s Care are respectful, kind, and helpful. They care about the patient’s well-being.

La
Review №56

Everyone was polite and friendly. Did not have a long wait once checked in. Doctor was very thorough and I felt comfortable.

Al
Review №57

Dr.Fernandez is a wonderful doctor and she is very patient, she’s very kind and she makes you feel comfortable.

La
Review №58

Wonderful office setting! Great doctor and staff! A perfect option for having just Gynecology care.

Ve
Review №59

The doctor answers all my questions and did the appointment online very rapidly. The facilities and the staff are wonderful.

Li
Review №60

Dr Fernandez really listens and takes the time to answer the questions. She has good advice. Only downside is she doesn’t deliver anymore

ne
Review №61

Dr.McCarty is very professional and thorough .he is pleasant to talk too my firstvisit with him gives me a positive vibe .

Br
Review №62

I was interested in a routine check up and was able to get on the schedule within 2 weeks of calling. I was able to be in and out of the office within 40 minutes.

Gi
Review №63

Very professional office and physician- you will be well taken care of by Dr Fernandez!

Ta
Review №64

My first time here and the dr and staff were amazing. Very friendly and quick visit♥️

Ge
Review №65

Always kind and professional. Never dread these appointments as many women do. Been going here for over 20 years!

Kr
Review №66

I highly recommend this practice if you are looking for guidance, expertise and professionalism for all of your female health concerns. I felt valued and heard.

Ju
Review №67

Dr. F has been my GYN for 8 years. She is great.

AR
Review №68

Very friendly staff and Dr. Fernandez is personable, professional and knowledgeable.

Ai
Review №69

I truly enjoyed my experience with this clinic everyone was nice and welcoming and my service was prompt.

al
Review №70

I always got a birth control shot and it’s fast and easy.

Sh
Review №71

Great office, staff and Doctor! Wonderful experience overall 🌟🌟🌟🌟🌟

De
Review №72

Dr. Fernandez is very thorough and communicates very well.

Ja
Review №73

Absolutely love this office, the staff and Dr Fernandez!

Sw
Review №74

Friendly, professional and very helpful with answering any questions.

An
Review №75

Excellent service and very caring, knowledgeable doctor.

An
Review №76

Very caring staff and exceptional physician!

Ce
Review №77

I found the office staff pleasant, I had a very comfortable visit.

Li
Review №78

Friendly staff and awesome doctor. Highly recommend

Ma
Review №79

Dr Fernandez and office staff are great

Al
Review №80

Pleasant clean environment, very professional.

la
Review №81

Perfect Dr, and Staff they are highly recommended.

Cl
Review №82

I’m extremely with the care, professionalism, and service provided by Women’s Care.

LA
Review №83

Caring doctor and staff who get you in right on time.

So
Review №84

The level of care is always above and beyond.

El
Review №85

Staff was extremely friendly. Fast to be seen.

Is
Review №86

Very professional and personal are great

Li
Review №87

Dra Fernandez is the best

Mi
Review №88

Very good!!!

Jo
Review №89

Kind, professional, and short waiting time

An
Review №90

Great experience!

Information
6 Photos
90 Comments
4.8 Rating
  • Address:14534 Old St Augustine Rd #3430, Jacksonville, FL 32258, United States
  • Site:https://www.womenscareobgyn.com/locations/14534-old-st-augustine-rd-suite-3430-jacksonville-fl-32258
  • Phone:+1 904-268-5300
Categories
  • Gynecologist
Working hours
  • Monday:8 AM–4:30 PM
  • Tuesday:8 AM–4:30 PM
  • Wednesday:8 AM–4:30 PM
  • Thursday:8 AM–4:30 PM
  • Friday:8 AM–12 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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