I made my appointment a month in advance everything is going fine. When I arrived there 30 minutes earlier they told me my appt was cancelled. I want to reschedule my appointment but the front desk told me she can’t reschedule my appointment I have to call. A WHOLE MONTH IN ADVANCE AND THEY DID NOT TOLD ME OR SEND NOTICES.
Choose Any Other Option I made my appointment almost a month in advance everything is going fine leading up to it I recieved texts to confirm which I did. Less than 24 hours before my appointment I recieve a call saying they cannot take my insurance anymore.... A WHOLE MONTH IN ADVANCE AND THEY WAIT UNTIL THE DAY BEFORE MY APPOINTMENT AWFUL
I had the same experience that some other folks had. I came to my appointment on time and was sat in a room for an hour in a half. I got there at 2:00 and didnt see the doctor until 3:30. I genuinely believed that they had forgot I was waiting in the room. When I did see the doctor he didnt even help with the issue I had. The whole experience was bad, and Im never going back. Do yourself a favor and find a different primary care doctor.
Please choose another practice. Theyre horrible. My husband showed up for his appt on time and was told that it was an hour wait. AN HOUR who has that kind of time in the middle of a work day? They didnt even bother to give him a courtesy call. Also, not one person apologized for the inconvenience. They would have no problem charging him for a no show, but when theyre behind there is no repercussion.
If I could give this office -5 stars I would. The customer service is horrible. Good luck trying to receive a timely referral. The front ofice reception is rude, the computers are always down and they cannot follow through with the simplest tasks. Very unprofessional. They should not be in business.
Poor people skills at the front desk. Doctors are never in and when they are they dont have a clue whats going on. Waited acouple months for a referral and the second time I waited over a week with a broken ankle for a referral. Everyone wants to blame everyone else for poorly ran clinic
I couldnt agree more with the last review. Horrible people skills, and zero options provided during visit.