I am a customer service person. And customer service starts with the front desk for medical offices. The employee at the front (my apologies I didnt get her name) was very helpful and professional from answering my phone call to coming into the office. The Physicians Assistant was also very polite, professional and patient. I was in and out very fast. I did make an appointment and did my paperwork online so that process does stream line things for the office and the patient. My experience was great. Keep up the good work.
The nurse practitioner was great. Very attentive, good bedside manners, and she listened to all of my concerns. I just received a call from the doctor going over my lab results and she was just as lovely even though we didn’t get a chance to meet. The MA was nice too, my blood draw was painless! There wasn’t a wait time, they got me back right away. Thank you guys so much!
I can honestly say I received the most welcoming treatment I have ever experienced. My NP Sali V. was so smart, kind and sweet. She didn’t make me feel scorned or rushed, aaaaaand She really worked with me, giving me the best recommendations and care ever. The receptionist was very knowledgeable and respectful as well. I will definitely recommend this facility to my friends, family and loved ones.
I love love everyone and everything about the office . Everytime I go it’s always a fast visit and all of my concerns are addressed even with my babies she treats them as if they were her own with so much love 😍 best urgent care ever ! 100/10 😇
I’ve been here 4 times each time im very satisfied with the service. Nurses are helpful results are fast and they get you in and out getting taken care of very quickly. I love this place! wouldn’t rather any other clinic seriously.
This place is the best! From check in to check out, the service was top tier. Professional, helpful and friendly staff!! Would highly recommend utilizing this clinic.
Major pain in my back and right leg, I received only a few Tylenol 3s no scan s where done nothing more at all? Still in TREMENDOUS PAIN AND I DONT KNOW WHAT TO DO?
I went to the urgent care and the service I had was excellent!! The doctor cared so much even weeks after my visit. This is the best urgent care I have been in years
Amazing urgent care clinic! It was very clean, I was seen quickly and received my lab results back very fast! The physician was amazing - super knowledgable about all my concerns!
Great place for tour health. Nida is the best of the best out there...greatly recommend for tour urgent care needs
Very convenient, reasonably priced and exceptional customer service and communication. They offer video appointments which is so helpful!
I love going to this location staff doctors are very helpful friendly and the wait is not long at all I recommend family to go here the best
The staff was super helpful and they had really great bedside manner. I was in a rush and the staff were able to accommodate me and got me in to see the PA. She was very knowledgeable with my symptoms and went the extra mile helping me understand my symptoms. Definitely a great place for your medical needs they have a well experience staff and medical professionals and you can tell they really aren’t the typical urgent care trying to give you a prescription and charging you they really genuinely care about patients and make sure the patients understand and are educated on their symptoms
Great experience! Quick check in, minimal wait time and the staff was amazing! Highly recommend
My niece was running fever and vomiting. I immediately went online to schedule an appointment. Process was easy, wait time wasn’t long and the staff is always very pleasant and thorough with their treatment and diagnosis. I really love the fact they accept Medicaid and conveniently located. Definitely, recommend!!! There was never a time where I felt rushed or uncomfortable.
I was nervous at first but the staff was easy to speak with and always answered all my questions. Everyone has made me feel at home every time I’ve come into the office and given me tips on does and don’ts with taking the medication. Great experience
Great service.....i was well taken care of and I was explained everything. Staff was outstanding
I am just walking out of this clinic with no attention at all!! I explained to the receptionist my situation. I told her that I had an accident and hitter my head with the concrete and 3 days after my aye had little vain ruptured and turned blooded but, I was able to see with my aye under that condition all the time. I didn’t see a Doctor before because of personal reasons. However I am still concerning about my health. She answered that the Doctor not wanted to check on my, because that can be too serious so, basically she denied to give me the attention I need.🤨🧐So sad! Because this is not just a regular clinic but an emergency care. On my situation probably is going to be necessary to have an MRI but, I need a general Practitioner or Doctor, to make the decision otherwise how I am going to know what is the next step to take 🤔They can’t do it????? 😏🤥 they supposed to be capable to handling right? Or are they discriminating some people? Imagine your health in such hands! Not recommend.
Excellent patient care! Very informative and nice staff. Highly recommended thank you!
10/10 People that actually care about your wellbeing and go above and beyond. I have no words to say other than I’m great full for their empathy and care.
Grateful to have come to this place. I was unable to get in to see my PCP, and was able to walk in here. The receptionist is warm and welcoming, and Physician Nida is even better! Thank you for being thorough, taking my health very seriously, for listening, for caring and for following through. Highly recommend!!!
They were fast sweet and very helpful I was in and out within 30 minutes of coming in I appreciate the ladies that helped me!
I feel so grateful this clinic is close to home. The staff is professional and courteous. Nida the PA, is knowledgeable, kind, considerate, asks questions and listens carefully. Very insightful and worked with us to solve the problem. She also recommended a specialist to make sure we received the appropriate level of follow up care. This clinic consistently provides quality care. Thank you so much!
This was my first time coming to urgent care. I must say that Best urgent Care lived up to their name. The young lady in reception was EXTREMELY nice and personable. I hate that I forgot her name. The entire process was so quick and smooth. I signed in on the Ipad, paid waited two mins and then went straight to the back to get my vitals taken. I waited for the doc all of 3 mins. She was extremely nice and listened to all of my concerns and answered all of my questions. Again I forgot her name Im HORRIBLE with names 🫤. Id definitely come back here again. Service was A+++++
As a patient at this urgent care facility, I recently began a course of Phentermine prescribed by the physician to address weight management concerns. Since starting the medication back in November, Ive experienced increased energy levels and a decreased appetite, which has been instrumental in my journey towards achieving a healthier weight. Im thrilled to share that Ive lost 33 pounds so far, thanks to the effectiveness of Phentermine and the support of the clinic staff. The thorough information provided about the medication and its potential side effects ensured I felt informed and supported throughout the process. I appreciate the personalized care and attention to detail, making my experience with Phentermine a positive one.
I’m visiting from out of town, called here to check my insurance, scheduled an appointment and I am SO PLEASED. They were super quick. Super kind. Got me in and out with exactly what I needed. Highly recommend.
Came here 6 months ago, and returned because the provider is efficient, courteous, knowledgeable, and genuine. The provider listens, and also educates you on the functionalities of the body part that the patient has referenced. The providers main goal appears to be to actually heal the patient, which is great to see amongst so many other providers who miss the mark.
Professional staff, clean office, quick service. Would definitely come back again.
The PA was great and very knowledgeable. The assistant was friendly. Visit was quick and I didn’t have to wait.
Everyone there was so nice and accommodating. Will definitely refer friends and family. And will go back again when needed.
Scheduled an online appointment and the check in and service were fast and friendly. The provider was personable and engaging while discussing my treatment options. I was in and out within 30 mins and did not feel rushed. Ill definitely visit this location again as needed in the future.
If I could give more stars, I would!!! I loved this place. They listened to me and were very nice. I was in and out in a timely manner. The lady at the front was super nice and comforting.
The best urgent care in all of houston Hands down!!! From the super fast paperwork you can do online BEFORE your appointment or walk in to the super kind receptionist and the amazing doctor this place is the best. I couldn’t recommend this place any more. Thank you guys for all that you do!!!
Great place I was able to get an appointment the same day. The staff is awesome and very friendly. I would recommend this place to anyone who needs urgent care.
Very professional and polite staff. Booking my appointment online was quick and easy. I will be recommending this urgent care to others and using it again.
The woman in the front was so friendly. She made small talk with me and I didnt feel nervous during my visit. Overall, it was an amazing experience. Thank you.
Awesome clinic!! They were friendly and knowledgeable and respectful of my needs and took the time to explain everything that was going on.Highly highly recommend!!
Excellent care and service! The staff was so very pleasant and professional! I was in and out in less than an hour. I would definitely recommend this clinic.
My daughter couldnt find any place who could take an appointment to check her and prescribe an antibiotic for her infection. She tried for several hours. As a last resort, she walked in to the location at Cartwright and Texas Parkway. They treated her immediately, wrote a prescription for an antibiotic, and charged a reasonable price. She was so amazed at how great the people were at Best Health Urgent Care!!!!! Thank you so much! We really appreciate you all!!!!!
My visit was really good , professional and nice
Such a great experience! Made an appointment, but there was no wait at all. The provider went out of her way to make sure to cover all points in seeing what could be causing my back pain. Highly recommend
Great experience. Staff were very friendly and helpful
The care at this clinic was great! I went in for multiple services and received efficient and thorough treatment. The staff was very friendly and provides many services. Overall great experience and would highly recommend!
The staff was very charming and welcoming. I was suffering from a lot of sinus pressure. Came in via cash pay and was treated extremely well. Dr. Ali is amazing!!
I was in & out within 30 minutes. The new provider explained everything very well and made me feel at ease. She was also very nice and very thorough with her exam!
Every time we’ve been here, these folks have gone out of their way to make our visiting experience great. Professional and friendly service, fast results and above and beyond help. I’d absolutely recommend friends and family. Thank you to all the staff that goes into running this amazing clinic.
Read many positive reviews about the location and decided to come in for a visit. Stephane was very friendly and provided all the necessary information I needed to feel comfortable about my visit. The nurse staff, Cecilia Garcia, was quick to attend to my needs and was very hospitable during my visit. I would recommend anyone to Best Health Urgent Care for quick and friendly service.
Since the limit is 5: I cant give them a 10!!!I needed a covid-19 test and my neighbors on NextDoor recommended Best Health Urgent Care & Clinic. They were certainly on point! The day was super busy and there was a waiting list.I was impressed with the organized and friendly atmosphere. Although the parking lot was filled with waiting patients, it was obvious the line was moving as patients moved in and out in a fast clip. When I got inside, I was told the lab had picked up the samples but because I was in line before 4pm, the clinic took my nasal swap and performed the test in office for me.The staff is nice and efficient. The clinicians are excellent , welcoming and very careful in explaining the procedure they are performing while completing same with care and efficiency.If you need emergency care in Mo City; this is the place to go.
Very kind staff with barely any wait time. I was in and out and was treated with kindness . 11/10 would recommend , it may be a small clinic but it was the best clinic I’ve been to in a very long time.
The best urgent care clinic! Everyone is so nice and helpful! I was in and out quickly and Nina was very personable and knowledgeable! Highly recommend!!
Wanting as they opened, so we didn’t wait at all. All staff were friendly and welcoming to my two kids (who are under the age of 5). In and out in 45 minutes
If you cant book an appointment with your PP, please call these guys. Very professional and caring. Well worth it! Thanks Nida and Sandra.
Very friendly staff! Very knowledgeable doctor with great bedside manner! The doctor spent time getting to know me and my medical history and was not trying to rush me in and out! I will definitely be going back to do their weight management program as well!
My experience was great. Friendly staff, good environment, easy booking, and they were very fast getting me in the exam room.
Quick and easy, and was accommodated as a walk-in two hours before my appointment for which I was thankful!
Dr. Stephane is an EXTREMELY NICE Doctor. The first time I had COVID test done he came to my house. This last time (2 weeks ago) he tested me and my son and unfortunately we both came back testing POSITIVE. The doctor and his staff are so nice and welcoming. I WOULD RECOMMEND THIS DOCTOR TO ANYONE.
Best hidden gem in Missouri City. Thorough polite professional service and staff.
When I thought I was having a bad experience, they went out of their way to make sure I wasn’t. The office is nice and clean too, no long lines, and providers are polite and caring. For an urgent care, this is probably the best to go to.
Very professional and personable experience. They were great and worked quickly
Moved to Missouri city from Miami and this has been the best clinic I have been to . The staffs are so professional and polite . Took great care of me and informed me on what needs to be done while being Covid positive . Thank you so much Dr.Stephane and staffs . Will be making this my primary health care provider !
Went in for my sons physical and the cost was $20. 3 weeks later they are charging $40 for no reason. Had to ask for a receipt and on the receipt it says copay due is $20 but they still want to charge $40. Asked for corporate or higher ups number and she says theyre private owned there is no corporate but the person has to answer to somebody but refuses to give me any numbers. Will not be back as they seem to charge what they want to charge.
Fast convenient the staff was very friendly they also provided drinks for my little ones because they had a fever I would recommend giving them 10 stars
I came here 2 days ago because I needed to get a covid test done and absolutely no where had availability at all because the recent breakout of everyone getting sick after the holidays. I found this place online and called and they said they were taking walk-ins, so I showed up around 12:30 noon and walked into the office and asked about getting a covid test done. The receptionist Cecilia was the one i spoke to and she told me “We are actually closed right now, fill out this paper and I will call you back at 1pm to take your test.” I thought it was strange they were “closed” but the door was unlocked and as i was filling out my paper other people started to walking in . I told here “I don’t know if you knew but y’all’s door is open if you guys are closed” and she says “we’re on break”… but earlier said they were closed so that was confusing/misleading. I carried on filling out my paper work and she told me to hold onto it and she will call me at 1pm. I thought that wasn’t bad cause they weren’t busy and the wait was short. So i went back to my car to wait and I waited till 1, then 1:10 then 1:15. As it was 1:15 I decided to go inside since I still didn’t receive a call. I walked up to the desk and handed the paper to Cecilia and she’s just looking at me with a blank face… I said “I decided to just come in backside I didn’t get a call” and she goes to says “Yes we aren’t calling anyone.” and I was in complete confusion and said “We’ll I was waiting because you said you will call me at 1pm… so why is it now you are saying you aren’t calling people????” and she ignored me and pointed to a room and said someone was coming to do my test. TERRIBLE customer service, I understand we all are going though hard times right now but please try to be kind to one another..
Went in with pain in my stomach, and was instructed to go straight to the ER. The PA save my life and I will never forget her sweet face. Thank you so much!
If I could give 10 stars to Stephon at the Best Health Urgent Care, I would! I had to get a Covid test and have heard nothing but horror stories of the discomfort when taking the test. I was prepared to shed all kinds of tears after. Stephon even offered Kleenex before testing me. I am happy to report that he was so gentle and quick that I asked if there were more to the test. He was amazing! He was warm and professional and did a good job at making me feel comfortable. I would recommend that if you have to get a Covid test, please make a B-line to Best Health Urgent Care!
This was the best urgent care I have been to. I came here 1 month ago due to high blood pressure and side effects from lisinopril Doctor was very attentive as well as the nurse assistant. The doctor put me on lisinopril with hctz. He assured me that this medicine would work and if not he will find the right hb pressure med for me. After taking the prescribe meds the side effects worsened I felt like death. After 3 days of the new medicine I couldn’t take the side effects and came back to this clinic and the doctor was very empathetic. The doctor switched me to losartan another med that didn’t work well with my hbp in fact it was much worse than the lisinopril hctz. I called the doctor to let him know he then change me to a diuretic (hctz) alone this was fine for about 20 days or so. Just 3 days ago my blood pressure went to 170 over 93 and very bad headaches I called to let the doctor know he stated that that he does not know if the headaches are from high blood pressure that I may need a cat scan. ( everyone knows that tension headaches are from hbp) The doctor assured me that he will help me find the right hbp meds that work for me today that didn’t happen He didn’t offer any other meds that would get my blood pressure down I did let the doctor know that because of covid I was very afraid to go to a hospital Emergency room. He still referred me to another urgent care after he told me he would help me find the right meds for me. This is why I have given 1 star instead of 5 The doctor did not keep his word with helping with my hbp and as a doctor some meds works for people not all .. RESPONSE TO OWNERS BELOW It was only 20 days after the hctz not 2 months You doctors never want to admit that these hbp meds have VERY serious side effects The doctor never once asked how long have I been feeling this way never once said it could be a side effect of these meds they just pushed me off to another doctor.. To anyone who has high blood pressure and is prescribed meds please read all side effects and patient stories on Drugs.com
Hi. Absolutely love the atmosphere! Friendly patient and kind staff. Highly recommended. Thank you.
My new favorite health clinic.
Thank you to the entire staff at Best Health Urgent Care. You went above and beyond to make sure my family was taken care of. This is what service and care is. I will recommend others to experience that same care you have given to me.Thank you.
Outstanding work! Made me feel so much better when I left here! Professional, helpful and even gave me tips to help! Thank you so much
When I tell y’all they came thru in a clutch they came thru...🙌🏼. I’m visiting out of state and my daughter starts having an attack🥺😥. I pass this place up and was like let me just see if they would see her... and they sure did 💪🏼I didn’t have to go inside straight consultation over the phone💯 The Dr. was very quick and understanding of the whole situation🗣5min consult... 10mins at the pharm and not a wheeze in sight🥰I’m beyond grateful for them and how they came thru for my child frfr and even worked with my OUT OF STATE INS.Like what can we get one of these in @Nevada 🤣 frfr
The absolute best! If youre looking for alternative measures to jump start your weightloss journey--- start here!!
Fast and careful Medical Office . They are nice and family caring listen to what your telling them. I started to feel better when released.
The service here is outstanding. Stephane was very patient, informative, and just overall great. Highly recommend this urgent care/clinic!
Great experience always quick and accurate information always welcoming 10 out of 10 I would recommend.
Best urgent care in the area. Lives up to its name!!! Receptionist and medical assistants are pleasant both practitioners are informative and caring!!!
Very easy and stress-free. I would come again next time I feel under the weather.
Ive been here twice and the staff were very nice and the service and care provided was excellent
Really recommend! They were so nice and respectful.
Very kind and knowledgeable staff. Will definitely recommend to friends and family.
They were so fast and the NP was amazing.
Great service! Friendly and very understanding to any medical situation! Definitely would recommend to friend!
Very pleased with the provider and staff. Quick very informative and nice.
They were a huge help and the cost was very affordable!
I took my grandson there and the staff was very professional . The service was great !!! I will go back !!!!
That place was awesome the staff was super friendly and very kind
Did a wonderful job
They were great, friendly and really helpful everytime I’ve come. 10 star if I could.
Great experience from the front door to the exam room…
Clean and modern interior, caring and professional staff, they took time to listen/answer our questions, thank you!
No doctor/provider present after 4 pm to provide urgent care. Had to drive 20 min to next closest provider by Hey 6 and 1092.
The staff was amazing and very helpful.
Doctor and staff very nice and pleasant.
Great service!!!
I took my sister who was in pain. The service was excellent.
Very helpful and professional. Great experience consistently.
Got Good service here that is why I go back
Super Friendly Clinic ! Staff is very nice and fast working
The Best Doctors ever Carrie and patient
Very professional and very quick will strongly recommend
Great service!! Quick and easy treatment
Exceptional service! The doctor is very knowledgeable and assertive in her diagnosis. I was in and out in less than 30 minutes. I highly recommend this urgent care. My kids had a great care.