Gateway Urgent Care - Gilbert

We have gone to this urgent care in the past and every single time it is such a great experience. Tonight I had to go for an injury and I saw Dr. Anderson. She was phenomenal! So patient and explained everything. I did not have to wait long because their new system allows you to make an appointment ahead of time which was game changer! The medical assistant Daniel did a great job with my injury too. He was very personable and caring when applying the bandages. I highly recommend this urgent care if you live in the Gilbert area. The front desk staff is so friendly and welcoming when you first walk in the door. It’s clean and efficient. It is definitely our go to urgent care.

All of the people at Gateway Urgent Care were amazing. Dr. Kristin Anderson was very efficient, friendly and knowledgeable. Daniel gave me a breathing treatment and he was also very nice and efficient. I don’t know the names of all of the staff but they were all polite and very helpful. I am 71 and have been to many “urgent” care facilities over the years and they are one of the best I have ever been to.

I went in for a strep test which was negative then she offered to send a culture which I declined as I was unsure of my deductible. From there it was unclear how things escalated. Although she already appeared irritated initially. I wasnt able to open my mouth more to look at. She had a very defensive and unprofessional manner. She also seemed unsure of what she was communicating. A professional should have much better bedside manner especially when a patient is already irritable and not feeling well. Very dissatisfied and disappointed.Please read the response from this business below. They chose not to follow up with me yet made many assumptions without reaching out and chose to reply to this concern without following up to my request. Very disappointing.

Went in feeling absolutely horrible. I was hesitant about going to an urgent care at first as I have not had the best experiences. But I am so glad I did! From check in to the  end of my visit, everyone was so kind and helpful. The provider that saw me was great! She listened to all my concerns and was thorough with everything. I left feeling at ease. So thankful for her. A few days later I had some questions about an X-ray they had did and the receptionist who answered my call was very kind and helpful and I was able to get all my questions answered with no problem. Would definitely recommend this location!

Very friendly staff. Got me to see a doctor quite quickly as a walk in. The doctor listened to me and treated my symptoms giving me the ability to personally direct my care. They had a x-ray technician on staff. I will definitely go there again if ever I have need.

My son has been sick and ofcourse it got worse on Thanksgiving. We were so happy to be able to book and appointment even if it was virtual. The doctor said she would be sending a series of medications to the pharmacy which closes early today and it is 3 hours later and no prescriptions have been sent. I have tried reaching by phone, text and email with no response. I understand today is a holiday but this is absolutely unacceptable! They sure did not hesitate to collect my $30 before they would see my son!

Every detail of our experience was great. The front desk staff was super kind and greeting, Dr Hailey Williams was amazing, took time to address all concerns, and very empathetic to my daughter. Also- the X-ray tech Joel was very patient with her as well. We are cash pay and the prices were very reasonable. I highly recommended

I scheduled my appointment very quickly and easily through the Solv app. I was checked in quickly, everyone from the front desk to NP that saw me was so sweet, attentive and friendly. The wait was very short. This place is definitely a great one to go to.

It was nice to be able to schedule a same day appointment. The nurse and PA we saw were so sweet with our 3 year old granddaughter. Such nice young men even though it was toward the end of a very busy day.

Had a great experience. Came in as a walk-in on Sunday morning. We did have about an hour wait in the waiting room and another half an hour in the exam room, but every staff member was very friendly and helpful. Both Nurse Practitioners were attentive and kind. We were given the prescriptions needed for treatment and we were on our way. Will definitely use them again when we need urgent care!

I specifically chose gateway Urgent care because they were able to do a chest X-ray on site! Just a great place to be seen when you are not able to see your doctor! I was seen by PA Garrett shortly after I arrived! He was professional & thorough with the exam! Called in what was needed for my Dx of Bronchitis! Flying out tomorrow to see my family for Thanksgiving! Thank you, Debra

Made an online appt and did all the paperwotk before going into the office. Sienna was my attending PA. I was in and out in about 30 mins. Waiting for pharmacy to fill my Rx. Loved the experience.

Everyone was very nice and I was seen very quickly. However, I was told that I had an anxiety attack but had actually had a seizure. I felt as though I had been written off before the doctor even saw me and he did not ask for a detailed description of the event or for all of my symptoms. Felt rushed and jumped to a conclusion.

It was affordable as I was seen without insurance, I had very little wait time, the staff was friendly and welcoming. I was treated with concern they explained my treatment and answered my questions, they were upfront with cost of necessary lab work, they followed up with me after a few days to see how I was doing. Im very pleased with the service, recommendations, and treatment. I highly recommend them, youll be treated with care and professionalism.

I was very impressed and pleased with the appointment here. This is the nicest and cleanest urgent care Ive experienced. Had to drive 20 minutes but it was worth it. All the ones by me either didnt have appointments and only walk-ins or they werent able to run the labs that we needed. This place also had an in-house x-ray which was sooooo convenient late tell you! That alone was worth going here. The privder was also very professional, kind and knowledgeable. Win all the way around

I had made an appointment online, but I went to the wrong location (which ended up being this location). The receptionist was extremely gracious and offered to transfer my appointment and then got me in almost right away. From there, my experience kept getting better and better. Everyone was professional, friendly, and made me feel heard. I highly recommend this place.

This is the only urgent care I will go to. I I am always seeing timely according to my appointment time and the care is wonderful. They also see my kids. It’s my go to urgent care.

Awful experience, Will never be returning. The staff check in in my 12-year-old son before his appointment commented on his weight, and said directly to him “boy, you’ve gained some weight” completely inappropriate and damaging to an overweight child. Then the NP we saw acted like she knew what was going on before she even walked in the room. She wanted to prescribe Tamiflu and get rid of us… However, it is clearly a bacterial infection, as he is already showing improvement on antibiotics. I have never felt so rushed in my life by a provider… And she seemed hopped up on something. Talking fast, moving fast… In a rush altogether.

I have had a number of 5-star experiences with the awesome staff at Gateway! The office environment is organized, clean, and friendly. The staff is kind, efficient, and helpful. They go out of their way to make sure you have an excellent outcome from their care. I would highly recommend!

Everyone there was very nice and professional. I was taken care of in a timely manner even though I was a walk in. I highly recommend this urgent care.

Great service! felt completely awful one of the worst sicknesses ive felt in my life, the Dr was so nice and gave me Zofran while i was there so that it could start kicking in before it was ready at CVS. Todays day 2 Im probably at a 7/10 compared to a 1 yesterday!

Ive been here a couple different times over 2 maybe 3 years for different things. Out of those several times only 1 time was a good experience. I have made appointments every time so that I wouldnt have to wait a large amount of time to be seen. Every. Single. Time. I have waited *at least* 2 hours to be seen. Today was no different, I have an infected wound in my ear. I made an appointment for 1:40pm and get there on time. I fill out the paperwork and then I spend *40* minutes in the waiting room before they take me back for vitals and put me in a room. I let them know that I need to leave by 3:20 pm at the latest because I have work and that Im a little anxious about how much time I will spend waiting. I am assured that even thought the NP is in doing a procedure that she will see me soon-ish, definitely before then, but they give me no time estimate. I wait until 2:58 (almost another 40 minutes) before I open the door and ask if they have an estimate for me. I am again told soon. I wait again until 3:15 before I go out into the hall and tell them I need to leave and ask to be refunded for my appointment that I havent had in the span of an hour and 40 minutes. Im told no, youd need to speak to the manager, they arent here. As Im talking about this with the front desk, the NP finally rounds the corner. She is short and rude speaking to me as I let her know I need to be leaving in literally 5 minutes and ask if she can take a look and provide all the care in that time. Shes super rude and short with me through the whole interaction as I explain that Im not upset and that I get that things happen, but I also have work and Ive been here for almost 2 hours past my appointment time. She did look at my infection and write a prescription for it so that I was able to leave on time but honestly I am so frustrated by how I have been treated every time I need to visit, and especially today with how the nurses and NP spoke to me while I was there. I stayed polite and calm although a bit anxious through all of my interactions so I dont understand why they couldnt do the same and remain polite and professional. Definitely find somewhere else to go if you want better bedside manner.

Went in for bronchitis and difficulty breathing. Did not get to see the doctor only a PA. Did not provide ANY treatment due to elevated blood pressure. Normally blood pressure is low but still would not provide treatment. Only focused on blood pressure. Went to minute clinic and received steroids, medicine for nebulizer and antibiotics. Feeling much better now. Definitely dont recommend this urgent care. They area afraid of their shadow :(

I had come in with a pretty severe bite to my face from a dog. When I went in they kept shoving paperwork into my hands and riding me to get it done while Im trying to keep my face from bleeding all over the place. I was in immense pain and just wanted it to be over. The nurse was nice, but they were quick to dismiss I didnt need stitches. They didnt ask me if the dog had its Rabies shot. Nothing. The lasy er I went to asked me numerous questions about the Rabies, dog info etc, this place none. Im going on day 5 with this injury and still it bleeds the wound wont close and my PCD told me I should have gotten stitches, or at least a butterfly bandage stich. But they just cleaned it with something special, gave me antibiotics and sent me on my way as I now still deal with a bleeding cut and immense pain. But oh no I didnt need stitches. Also I never saw a doctor it was all a NP and that night I went home I had a high fever and was down for the count. Again. Poor medical treatment and diagnosis.Tread lightly when you go here. Staff is friendly dont get me wrong. But quick dismissed on certain things and or want to rush you out.

The Best Urgent Care in the Valley! I literally drive an extra 15 minutes to come to this urgent care because they are so compassionate. They truly listen to what you have to say and don’t let things go in one ear and out the other! They give the best recommendations and have always given me amazing care. I would highly recommend that you take yourself or your family to this place if you ever need medical attention! I’ve been to some other urgent cares and felt like that I was a nuisance and I was wasting their time. I’ve never had that feeling from Gateway urgent care Gilbert! Y’all rock! 🤗

Front desk was very helpful, BTW they need better music to listen to. I was in and out of there in about an hour. Provider was very professional and to the point. Called in my medicine and I was out!Hopefully I won’t need there services again anytime soon. 5 Stars for everyone.

I love this urgent care! All of the staff is really sweet and I feel like they try to get people seen as quick as possible (and they’re very transparent if there is going to be a wait) - while also making sure they give the best and most thorough care.I’ve been sent here for work-related injuries and my whole family has been seen here for sickness/injuries as well. They are also great with kids! :)

Gateway Urgent Care never fails to provide friendly, excellent and the closest to immediate care you can find when you need it.My dermatologist recently retired and trying to find a new one when I needed immediate care was impossible as a new patient. My situation with was worsening quickly and I was afraid I would end up in the emergency room.I wasnt sure Gateway Urgent Care could help me, but they were great! PA Haley Tirado patiently listened to my history and was very conscientious about new alarming symptoms I was having. She quickly agreed that my current Rx was not working. I left with two new medications and hopes that a specific diagnosis could be determined after a culture was taken. After 4 days I have seen a marked difference. I am confident I will have a complete recovery.I have used Gateway Urgent Care a few times over the many years I have lived in Gilbert and they have always been great. This time, especially, I am so grateful they are there!

This was the kindest urgent care I have ever been to and the wait was super quick. Make an appointment online and then head in! They were so friendly, warm, and had wonderful bedside manner!

The doctor and the staff were wonderful. My visit was fast and the doctor was very helpful. She explained exactly what I needed to do after my visit.

Quick appt on line, easy check in, staff was kind and caring. Kiley was very helpful and sweet to my son. Definitely a kid friendly vibe!

This is my first time at this urgent care and I must say it was better than going to my primary care. The staff was very nice and respectful. I made an appointment online and was seen within 20 mins. The RN & NP was attentive to my concerns and I felt better after being seen.

Worst service and an urgent care ever. I was left waiting in a room for a long time and when I did finally see the practitioner (Garrett Montoya)he had no interest in helping me. He told me he was going to call in a prescription and I went to the pharmacy and it was not there. It shows on my medical summary that he was going to call in the script. I still never received it because the pharmacy never got it. I can prove this by their records.I hardly saw him the entire time. In fact, I was barely out of the door and the practitioner was rushing to his car to leave. I paid money to be seen ($100) and still got a bill for over $100 for absolutely nothing!!!! I will NEVER be back. What has the medical service come to? I will be reporting this lack of care to the medical board.Note: the comment shows proves it all. They don’t care and just want money.

I absolutely love this place. They are so friendly and helpful and i’ve had a wonderful experience every time I go. Definitely recommend!!

While going to the doctor is never fun the staff at Gateway Urgent Care - Gilbert really made the difference. Location was clean, communication was great, and service I received was very well done. They really had compassion for my daughter throughout the process. 5 stars for that.-1 Star (really honestly could be -2) for the RIDICULUOUS documentation duplicity they made me complete. Why in the world did you take my insurance card and drivers license, make a copy, and then ask me to do the same on some app? Why did you make me fill out both paper versions and electronic versions asking the same questions? Honestly if I had the opportunity I would love to have just walked out on the principal of the absolute absurdity.Summary: I would HIGHLY recommend them for any service you need and would HIGHLY NOT recommend them on principal.

Couldn’t recommend this place more. I wasn’t waiting long, staff was helpful and efficient. Kristen was an amazing consult for my eye infection. Care was kind and helpful! I’ll be back next time I need urgent care!

Probably the best urgent care I’ve ever been to. Everyone was super nice and helpful.

I sliced my thumb in the kitchen and decided to err on the side of caution when it comes to my hand, so I arrived about 30 minutes before they closed on a Saturday night, uncertain whether or not I even needed to be there because I didnt spend much time inspecting the cut as there was just a lot of blood. I dont look for reasons to go to urgent care but Ive had a wonderful experience every time Ive needed the option for my family. Everyone is always so nice. The front office staff was friendly and reassuring. Dr. Kristen and Nurse Carol were one of the kindest medical teams Ive ever experienced. Turns out I did need to be there. Ive actually never had stitches and Im kind of a baby so Nurse Carol listened to my endless stories to help distract me. They both concerned themselves solely with getting me stitched up with the least amount of discomfort as possible.Weve been in for a broken foot, UTI, fish hook in the hand, breathing problems.... Every time, the staff is wonderful but this time definitely required the most bedside manner and they were excellent!! I wouldnt hesitate to take your family here if you find yourself after hours.

Great personalities of every staff member there. I got an immediately I was taking very good care of.

I felt rushed because they were closing in an hour. They asked me to pick up my feet while in waiting room so she could vacuum.

Paige was great!!! She was a good listener and was pleasant and helpful. I was given some excellent advice that I felt was truly given out of sincere concern.

My son has been sick for over a week with cough, congestion, sore throat and fever. I was able to get appointment within 24 hours. We arrived and were taken back to a room within 5 minutes of our appointment time.  We saw a provider within 10 minutes, received an x-ray and were out of the office within 40 minutes. Provider was very friendly, listened to everything we said and provided us exceptional care. We would definitely return.

Everyone was so friendly and caring! I was impressed by how fast I was taken care of and treated. Highly recommend booking a doctor’s visit there.

Have visited 2 times and both times we have had great doctors. Super attentive, caring, and knowledgeable. Thank you!

I was visiting from out of town and needed to see a doctor, Gateway was easy to find. There was a bit of a wait but I didnt feel forgotten. Got a prescription and began to recover. Thank you so much!

Awful. had an appointment at 12:45 and waited until 1:30 to finally get my child in for her physical. So extremely slow and smelt like old ladies. do better!

Easy to schedule, quick visit time and excellent care. When/if you need an urgent care Gateway Urgent Care is a safe choice.

Had an 8am APPOINTMENT not a walk in but an appointment. We were there by 755, doors weren’t unlocked until 8am. We were the 1st and only patient until 2 others arrived around 815. I had all paperwork filled out online so nothing to fill out there. Took 30minutes before we were called back and put in a rm. At 820 I asked how behind they were as we were the 1st there and no one had been called back yet and she said they weren’t behind they were turning the xray machine on. Working the same field I know it doesn’t take 20min to get an xray machine running. dr came in within 10min of being roomed just to say the MA would be back to do X-rays. 15min later he comes back and we do X-rays, it’s now past 9am. So over an hr to just get an xray done. Dr came back in and did nothing for my 3yr old with a very swollen and bruised foot because she didn’t see a fracture. I asked for it to be mobilized so she put an ace bandage on it. Then I get a call after close to be told she read the xray wrong and the radiologist did find something and we need to go asap to an ortho (likely so her foot can be mobilized) so waste of $75 as once again urgent care misdiagnosed and treated my child. Seems urgent cares half fast everything lately as this is yet another misdiagnosis in our family with an urgent care. Very sad the quality of care you get nowadays places. When I called to get clarification on what was found the women on the phone just kept saying radiologist said dr missed “loose” I asked clarification and she couldn’t even tell me what it meant or where it was referencing.

I woke up feeling horrible and decided to get seen and tested. Estrella and Bridget at the front desk made my checking in so easy. Lea and Daniel in the back office were friendly and efficient. Kristen was the provider that saw me and she answered all of my questions and concerns! Thank you!

Had a wonderful experience here! I am cash pay and they had the best cash pay prices in the east valley that I could find and great service and quality of care too. Highly recommend

First time going to Urgent Care here I’m AZ… Super happy I chose this particular location. Front staff was extremely professional & efficient. The nurse practitioner that saw me was super nice, listened to my issues & provided proper care. Would definitely return & recommend.

Paid $200 for a Band-Aid. Got denied stitches and was told $60 of it was refundable due to not getting the stitches, afterwards I was trying to get the $60 refund at the front desk and was told it was nonrefundable due to the Band-Aid being put on as it’s a form of stitch

Nothing but AMAZING PEOPLE HERE! I called in and was taken care of by such a kind and understanding woman. When I came in same story! Everyone was so willing to help, they were so nice and genuine. Its a small practice but very clean, professional, and most of all caring people. They are compassionate and I can tell they all love their jobs there. I have never ever been treated like this before. They truly went above and beyond. I was in and out in less than half an hour and all my concerns were addressed 100%. They are kid friendly too, I had to take mines with me and they helped me with them. Phenomenal! I will take the 35 minute drive to their office Any time! 💜🩷🩵🧡💙💛 PS. Carol there is THE BEST!

Always great care. Very knowledgeable PA’s and NP’s. Easy to make appointments.

It has truly been a joy! I’ve never had a smoother more professional and helpful experience at an urgent care!!

I had originally set the appointment at 7pm. My boss at work was soo carrying and let me off work early. I showed up early and they worked me in. Everyone at the office was very nice and even I was I pain they made me feel very important. I highly recommend this place.

The front office staff was not very helpful but the nurses and physicians and all other staff was so understanding and empathetic and helpful.

Most awesome experience with an urgent care. I’ve been in the Valley for 17 yrs. I went in on a Sunday was seen immediately and treated with kindness.

Love love love this place! The providers are always so attentive and friendly. I will always choose this place to go to either over the phone or in person(:

Very friendly front desk and back of the house staff as well as very comfortable waiting area. However, what seems like a simple diagnosis was completely missed. We were sent away and advised to go to ER wherein we were quickly diagnosed at ER with pneumonia which should have been diagnosed at urgent care. Lots of money and time wasted.

I’m a medical provider myself and have had poor experiences with urgent cares in the past both personally and with my patients…. However, this is one that I would highly recommend! I was able to schedule an appointment online and was seen fairly close to my appointment time. The front office staff, medical assistant and providers were very friendly, attentive and knowledgeable!

They are very nice and helpful, checked me out, ordered meds for my infection and I was on my way. Very happy, will go again If I need medical help. Thank You

Wow! Amazing! Trevin was super friendly and greeted my wife and I with a smile! I have never had such amazing service and felt so welcomed.

Got an appointment within 3 hours. Staff, medical assistant and Chrissy nurse practitioner were friendly, competent, professional and efficient. Explained everything. Great Medicare care and service. I was impressed.

I had a great experience. Kind staff, I was able to make an appointment same-day, I waited less than 20 minutes, they were transparent about wait times and staffing. For future urgent needs, I’d come here again.

I had a terrific experience with my visit to Gateway Urgent Care. The staff was very professional. The care they provided was 10/10 and very happy with the service they provided. Med tech Josh and nurse practitioner Kristen were great and urge anyone that needs urgent care to skip the long wait at the hospital ER and give Gateway Urgent Care your business during your emergency situation. You will be very pleased.

Would highly recommend this little tucked away gold nugget for urgent care needs! From the phone call (Lea) to the front desk checkin (Tinisha), to the medical assistant (Daniel) and then to Krissy the NP...it was a great experience! Everyone was so friendly and helpful! I was in and out of there in an appropriate amount of time. Thanks Gateway Urgent Care-Gilbert!!

I was seen in a very prompt manner.Everyone was so kind from the time I walked in until I left. I would highlyrecommend this urgent care.

We were visiting from India and had to avail consultation just before Christmas.The consultation process was streamlined and the staff answered our queries courteously.

The best urgent care I have been to, and the only one I will go to from here on out. Was seen quickly, and taken care of by the kindest individuals. Not once did it feel like I was rushed out like other urgent cares. The nurse that I saw was absolutely fantastic!

Ive been coming here when needed for the last couple of years and Ive never had a bad experience. Every single one of the staff members Ive interacted with have been kind and professional. They even worked with me when I had to take an interview phone call in the middle of my visit! I refer all of my friends and family here, even if theres an urgent care closer to them; its worth a few extra minutes in the car if youre able.

Would definitely recommend this urgent care. The staff was very polite and professional. Garrett, the provider, was very knowledgeable and listened to my concerns. Took the time to go over everything with me. Very appreciative!

I came in without an appointment as my young child had a serious injury. They were able to get us in very quickly and were very calm and friendly to help calm my childs nerves. The provider did a great job comforting my child during a scary moment and also worked quickly to get us out of there. I truly appreciate the care and consideration of ALL the staff members! I would definitely recommend.

The best urgent care in the East Valley. Easy check in. Hardly any wait times. Staff and doctors are great with kids.

The best Urgent Care Ive ever visited. Every provider Ive been seen by has been outstanding. The staff is very friendly and professional. Finally, the MAs, especially Sicilia, are well above the average in their clinical knowledge and professionalism. I wouldnt go anywhere else!

My husband had a really bad cough, vomiting, and was unsteady. I was able to schedule an appointment within the hour at Gateway Urgent Care. When we arrived, the staff was welcoming and check-in was quick. We met with Kristy, the PA and she was amazing. The offered us the flu test which was quick and painless - it was negative. Kristy listened, asked questions, and spent quality time with us exploring all of the possible causes of my husbands symptoms. She suggested a couple of tests which they were able to do in their office. Kristy spent time building a relationship with us and establishing a sense of trust and confidence. We did not feel rushed and felt confident in her diagnosis. She did not rush to write prescriptions, but only wrote one for what he needed right away. Kristy called twice after our visit with the test results and then prescribed the medication to address those issues. Based on our experience, we highly recommend Gateway Urgent Care.

Extremely convenient very thorough very nice nurse practitioner able to get my script the same day I should have less than 5 minutes and it was for a cut on my leg

Very friendly. Great service and in a timely manner! Thank you 🙏

Great experience, everyone was so kind and helpful!  I was seen quickly and diagnosed right away.  Even though my insurance was not accepted I decided to stay and pay out of pocket.

Response to management - This is not the first time we have experienced less than professional atitudes from your front staff. It would be exceedingly helpful for you to clarify your policy. A walk-in was told that they get worked in as they are able. 5 minutes later, I (someone who followed your business rules and set up an appointment, waited for that appointment time, and arrived 10 minutes prior to be sure the paperwork was done) was told that my reservation didnt matter, and every single one of the walk ins were seen before me. Is that what youd like for people to understand about your business model?Updated review - unfortunately had to seek care here again. Still rude, unprofessional staff who lie to patients. The medical staff are fine, but the front staff are awful. My appointment was at 11:10, and I wasnt seen until after 12:15.HORRIBLE front office staff. I have never been treated worse by medical providers. If the situation wasnt possibly emergent, I would have walked out. I will never stop foot in this place again, regardless of the quality of care.

I received wonderful and compassionate care. Hailey NP was amazing and has a wonderful bedside manner. She addressed my pain with compassion and provided an injection for pain relief. Jackie took my x-rays and was very fast and super efficient. She was very kind and understanding. Both ladies up front were very kind and expedited my check in process with professionalism and compassion. I would definitely recommend this clinic for any and all of your urgent care needs 💯

They offer tele-appointments. Virtual appointments. I make my $25 co pay which is required ahead of time. Physician Assistant gets on and within just a few minutes says I can’t be properly diagnosed over the phone for strep and will need to come in for a viral test. That’s fine, I get that. But why bother taking the appointment to begin with when I put in the appointment notes that I suspected I had strep. So now I have go back online and make another appointment and come in, do it over again and here’s the kicker that really gets me….pay another co-pay. A double whammy. They got me good. I have been dealing with lawyers, insurance companies and medical offices for the past 6 years. I am so tired of medical offices, ambulance companies, hospitals, medical professionals and pain clinics all jacking up their prices and getting caught in the middle of a price war and medical lien situations between them and the insurance companies. This is why America’s health care plans have become increasingly so expensive. Just bill me for one damn visit and I’ll come in tomorrow morning for the quick test. No need to bill my insurance for $400-500 office visit today and again tomorrow. Nothing was even done today and I’d make a big bet they already knew they were going to tell me I needed another visit prior to jumping on the call with me and collecting that copay and ability to bill my insurance for a full visit. Crazy and frustrating as hell. Someone could have just contacted me before I waited for the virtual call to tell me that I needed to reschedule my appointment for in-person in order to get diagnosed for strep or whatever the infection could be. But that would be too easy. Bad bad bad.

Quick and easy, very friendly. They listened to my description of symptoms and asked a lot of questions to make sure they covered as much ground as they could.

Have had a lingering cough and been extra tired last few weeks after a week or so of severe sore throat and ear ache and decided it was time to have it checked. Scheduling online was easy process and check-in was pretty smooth. But didnt get in until 30 minutes after my pre scheduled appointment time. That was annoying. Otherwise, treating staff were friendly and nice and didnt seem to rush at all and listened. For urgent care experience, it was overall pretty good.

Went 05/27 in the afternoon everyone staffed at that time that I met was wonderful. Never met a friendlier or more knowledgeable staff. I felt extremely comfortable and they went above and beyond. I wish more offices felt this human I am very grateful to them. Restored my faith in this dystopian healthcare system.

Fast and efficient! In and out. My appointment was 11:30 and I was done 11:38. The staff are approachable and helpful.

Immaculate facility with pleasant instrumental music playing softly in the background. Welcoming front desk staff. Easy checkin process. Providers Josh and Chris were kind, patient, and willing to answer questions. Walgreens is located in parking lot which is convenient if you should need a prescription.

I had an absolutely amazing experience here today which is not usually how urgent care trips go. Came in dealing with some issues and Tiffany not only helped me promptly but gave me such a feeling of comfort and ease here. Nervous to walk in the door and feeling grateful for having done so by the end as I certainly was led to the right person. Thank you very much for your help here today Tiffany, your patience and compassion meant more to me than you know.

Had a scheduled appointment and waited for an hour to get in. Total time was 90 min. Been coming here for 5 years and never had to wait more than 15 min for a scheduled appointment.

I came in with my toddler who got a foot injury at daycare and I was quite distraught because I didnt know what happened only that my son was hurt. We were seen quickly, everything was streamlined with online links before our appointment. The Staff listened to me and took care of my son phenomenally. I left so relieved and with a plan of care for my son. 10/10 will come back if I ever need care again and would recommend coming here for sure.

Great experience with a severely bruised ankle injury! Made my appt online but still had to wait for about 40 min after my appt time. Everyone was very friendly and compassionate. The xray technician was patient with me as I was in a lot of pain while taking xrays of my ankle.

My appointment was a telemed appointment it was very quick, thorough and the doctor was very professional.

This has to be one of the cleanest urgent care among the ones I’ve visited! The front office staff, MA and NP- Christine were very friendly!! Again the NP listened to my needs and while the issue I had wasn’t fully resolved atleast she ruled out some in the fears I had before I could visit my primary care. I also loved the online appointment scheduling as well as being able to submit the paperwork online. I’ll be back in future if I need urgent care!

Took husband in, was fast in and out. Loved being able to schedule online. This will be our ongoing place for Urgent Care, Great caring people!

Everyone was so nice. I am not feeling well and have such a bad headache. The gentleman taking care of me turned the lights off in my room. Very considerate team. Dr. Kryl was very kind and gentle.

Was able to make same day appt and very little wait when I arrived. Very compassionate Dr and Asstnts. Thank you Kristen and Staff.

Had such a great experience here tonight despite the bummer circumstances. They got my son in and x-rayed quickly. Pulled strings with the Ortho to get us in quickly the next day. Definitely recommend this uurgent care.

Making an appointment online was quick and simple. The entire staff from front desk to care providers were gracious kind and informative. There was a very short wait time, the entire process took only 45 minutes— and I was a first time patient! I was treated with complete kindness and professionalism. I highly recommend this Urgent Care!!

Our child was having a horrible cough and we couldnt wait to see his primary care doctor. This was a Sunday and I got up first thing to bring him to Gateway UC. I checked the wait times on Google and was seen in under 30 mins.Thank you to the doctors and staff. I was so relieved that we were able to give my child critical medication and a solution to his painful cough.

I have been to so many Urgent Care clinics over the years and Gateway is by far the absolute best. The staff is very pleasant and efficient. Frida and the NP on staff ate so friendly and caring taking lots of time to listen and explain. So happy to have found Gateway!!!

I had my first experience with Gateway Urgent Care and was impressed from the moment I walked in! Everyone was extremely kind and professional. I had seen my primary doctor for symptoms I was having and had to wait two weeks to get test results back and still didn’t feel better after receiving and completing Rx. I didn’t want to go back again and wait another two weeks for any testing so thought I’d give Gateway Urgent Care a try and don’t regret it at all. The wait to be seen was very minimal and the office was very clean and well organized. The doctor was amazing and I had test results back in a day! The doctor listening to my concerns, answered all of my questions and I had my Rx called in for me to pick up with only a few minutes of a wait. I had called their office back on two separate occasions to ask questions I didn’t think of while there and the staff was incredible with that as well! Very wonderful office and their kindness and concern for you is absolutely genuine. I now feel like they have started me in the right path to feeling better! I truly thank everyone there for all they have done for me! I would recommend this office to anyone and will never go anywhere else!

Took my son back in a reasonable time, took blood and urine sample but still no answers to why he doesn’t feel well :(

Quick paper work process and helpful staff up front that’s important when sick people are walking in.

Very friendly and helpful staff. Easy and convenient, wait time was not long at all!

They accept appointments to keep things moving. It was very clean and welcoming when I walked in (no issues not having an appointment). Everyone from the receptionist, to nurse? who took me back, and NP who took care of me were very kind and friendly.

Such a kind and attentive staff, I walked in and was seen very quickly. The pricing without insurance was great, I’ll be coming here anytime I need medical care.

I had visited a few years s ago and had a very bad experience. I saw the good ratings online and decided to try again. Great online appointment ability and paperwork. Front desk was so nice, assistant who did the vitals excellent , and Kristen n Anderson top notch. Thank you so much for helping me today!

Great experience! Office staff had great attitudes and were welcoming when greeting you, and very helpful checking you in. Np was knowledgeable & informative. Took time out of her day to follow up with me to make sure I got her msg that radiologist did find a fracture in X-ray. I will definitely come back to this urgent if I ever need one and recommend it above Next Care or Honor Health.

Nurse was nice getting m out for f the car after I fell off m and he shower. Other than that. It didnt go like I expected. The staff up front were rude. I had an appointment at 3:20 I dont know y they do that because I sat in the lobby for 40 mins. Then another 40 mins in the waiting room. The doctor was nice but it definitely felt like a waist of time not really checking the injuryMore concerned about thinking I had a concussion. Maybe I should have just gone to the ER probably would have been better off.

My bf went here because his doctor told him to go after he reported nausea and lower tummy pain, he went and they did urine samples which showed blood in his urine and told us they can treat it as a uti but recommend he goes to the hospital for additional testing as uti is more rare in men.We went to the hospital and after spending a ton of money and wasting a few hours of our time, the doctors there found literally nothing wrong at all even with multiple urine and blood tests.It turns out it was most likely a med he was taking was simply causing mild side effects which did not even effect urine or blood test results at all, this place simply reported blood in his urine when it was not present in any other testing, clearly something is wrong with the urine testing here, to not only not figure out the issue but tell someone who is perfectly fine that they recommend going to the hospital is ridiculous, and wasted a ton of our money and time for nothing.Also the appointment lasted way shorter then you would expect, probably about 8 minutes total and a good 6 minutes of it was him giving the urine sample and them testing it.And the lab area was right next to the bathroom and was in what looked like a kitchen area, as soon as I saw it I was concerned about the poor quality of the lab set up, overall this place is not deserving of its high rating and I would not be surprised if it was being review botted as it does not look like a urgent care deserving of such a high rating, and the experience is definitely not a high rating, go somewhere else save your time and money.

Very organized and helpful staff! It was my 1st time at Gateway Urgent Care, it was a good experience.

Easy to schedule on line- short wait time. Staff very respectful and polite. NP’s very knowledgeable and empathetic. Listened to my concerns. Even though they were out of network, I would still return just for the great patient care.

I have used this urgent care twice for tele-health visits. Both sessions were easy and convenient. It is really nice not to have to sit in a waiting room for hours with a bunch of sick people. I’ve was referred here by a friend who had an in office appointment. She said it was a really nice and clean urgent care. I will continue to cause this urgent care from now on.

Everyone was nice and friendly. I really appreciate the way they treated me.

I came here because the online weight was much shorter than a competitor, the ratings were great, and I was able to get an appointment. When I arrived with my son, we were greeted with a smile, and I was happy to see it was very clean. We got right in And we were helped right away. They were very thorough. I was able to ask all my questions, and they gave me all the time I needed to understand what was going on. I would definitely recommend them.

Felt safe and heard. Would recommend and plan to use them in the future.

The reception staff and the nurses were great! I was helped as I am right handed and had a cut between my index and middle finger. Could not have asked for better service! Beats going to an ER!!!! Will go again if I ever need to.

The doctors and medical assistants are wonderful. The older lady with curly hair and glasses at the front is not a people person. From the minute we checked in, I could hear her complaining about clients on the phone. Someone else checked us in and said if we go outside it’s okay because they will go outside and call our name. Well the curly hair lady skipped us in line. We waited 2 hours for a sports physical. She cleared the entire lobby and let another sports physical who had just got there, go ahead of us. She walked right past me when she went outside to smoke her vape but she wasn’t calling any names and then she acts like it was my fault because I went outside. Lady is not professional.

On 10/27/24 i went to Gateway Urgent Care to be treated for a UTI. They had to send out the urine for a culture which they expect back on Tuesday or Wednesday. My PA was efficient, friendly, and professional.All of the staff were friendly and capable.On 6/3/24 I booked a follow-up visit at Gateway Urgent Care to get a chest x-ray for pneumonia I had. The chest x-ray looked ok. I will get a call from the dr after the analyst looks at my x-ray. Everyone at Gateway Urgent Care was friendly and professional.On 5/23/24 i booked an appt with Solv to have a cough i get while taking a deep breath looked at. It turned out it was a good thing since I needed a stronger antibiotic to cure the respiratory illness i had. Christy, the medical professional I saw, was experienced and efficient. I was extremely satisfied with my appt. I would not hesitate to recommend Gateway Urgent Care to anyone.11/24&26/23 and 12/1/23: On 11/24 booked an appt via Solv to have my constant cough & sneezing looked at. I was diagnosed with pneumonia and given the appropriate antibiotic to treat it. On 11/26/23 I went back to have my progress checked. At that appt, I was given an Albuterol inhaler to help heal my lungs. On 12/1, I returned for another checkup and received azithromicin to help clear the inflammation in my lower left lung. I was instructed to see my PCP the first part of January, 2024, for a checkup to ensure my lungs were clear. All appts were completed efficiently and professionally by the personnel on duty. I would not hesitate to book further appointments with Gilbert Urgent Car and would recommend them to anyone requiring their care.7/23/2023: Appt was booked via Solv. I arrived on time and was called back for my appt promptly. The provider was professional and friendly. I was diagnosed with a uti and prescribed an antibiotic.Gateway Urgent Care is my preferred location for medical care.4/5/22: I booked an appointment via Solv. I was greeted immediately and asked to complete additional paperwork. I was given a Covid test which proved Negative. For chest congestion I was given azithromycin and prednisone. The visit was complete and professional. All members of the staff were friendly and helpful. I will continue to go to Gateway Urgent Care for my medical care.Check in was fast. The receptionist was friendly. The doctor was professional and efficient.11/9/2021: I arrived for my appointment on time. Since a urine sample was needed, the receptionist was kind enough to give me a bottle of water so I could leave one. After I gave them the urine sample, the doctor examined me and called in a prescription to Walgreens.The doctor was knowledgeable and helpful as was her staff. I would recommend Gateway Urgent Care without reservation.

Made an appointment online, wait was not too long and we were given a heads up that the person before us had a serious laceration near his eye & it might take some time. Front office staff was kind & efficient. Nurse asked what all we wanted to be tested for & how long each test took. Other than being sick it was a very positive experience!

I love this place. It’s family owned and it’s my go to. Good cash pay prices. Sweet staff and great doctors. I did an online appt for pink eye and my doctor was amazing! She listened to me, and I got what I needed.

I made an appointment last night and was able to get an 8:30 AM appointment today for my itchy eye. Very pleasant and competent staff. Got in at my appointed time and medical personnel knew exactly what to do for my eye. Great place. 10 🌟

I give it 4 stars instead of 5 because of wait. However staff was fantastic and friendly!

I would 100% recommend this urgent care. I always come to this urgent care for any emergency. The staff are very friendly and helpful. The office is clean and organized. Never had a bad experience with them and they are very welcoming to me and my family!

Came here for a sports physical for my son. My appointment was at 6pm, but we ended up there early and they happily took us in. We were out the door with paperwork by 610pm. The staff were all very kind, conversational and helpful. Would highly recommend them to anyone.

Best Urgent Care I’ve ever been to! The supervisor working the front desk was up front with any out of pocket costs and was very kind. Tech taking my vitals was friendly. The PA listened to my concerns and was very understanding. The whole office was very professional! I was in and out within 30 minutes of my appointment time! So happy I went here.

Anytime we have had issues that arise over the weekend, or when our pediatrician or PCP isn’t available, we have been able to be seen here and the service is good. With a family of six, we have visited a few urgent care facility’s in our area and Gateway Urgent Care has always been the the easiest to schedule with and the service is extremely fast. Would highly recommend.

Everyone was very kind and Hailey was especially good with my daughter and doing her stitches.

Great experience with this location. I scheduled an appointment a day in advance for an issue with my elbow. I went in early on the day of my appointment, as requested, to fill out paperwork. After the paperwork was completed, I was called back quickly and on time for my appointment. The staff was very attentive and friendly. Kristen Anderson was fantastic! She took the time to go over my x-rays and explain the next steps. I wouldnt hesitate to go back there again.

Everyone was very friendly and helpful. The provider was great! Overall great experience! 3rd time visiting this urgent care and have had great experiences each time. This has been my families go to urgent care.

Charges you during the visit then sends you another bill later. Doesn’t bother to mention this at the time of the visit.

Staff was nice but we waited over two hours just to be told what we already knew. Also, the lab person did a COVID and prick test on my son but didnt even try swabbing him correctly or getting enough blood for the tests. Feels like she needs more training.

Very friendly office staff. Efficient and expedient. Online appointment and online check-in made the process very easy. The back office staff was easy to converse with and they made the visit very comfortable. Nurse practitioner made me feel very comfortable. She explained the diagnosis very clearly, and explained what to expect and what to do if my condition worsened. She ensured she answered my questions. I will definitely keep this facility in mind for any further needs.

Fast, friendly, effective! I walked in and was seen within minutes. Filling out paperwork was fast from my phone, no more spending 10-15 minutes answering the same questions on different pieces of paper! They were kind and compassionate. The PA was very friendly, understanding, and efficient. She gave me all of the options, encouraging me to be a part of my care plan. The MA and the front desk were lovely, everyone made me feel at ease and cared for; I was anxious when I walked in, but walked out feeling much better. I will absolutely go to this Urgent Care again!

The wait time was over my Scheduled appt. Overall I’d do it again. Super quick once on the call

Excellent Doctor and staffAll of my questions were answered and, l appreciate the advice on lifestyle improvements I should do.

Best urgent care I’ve ever been to. There was an easy check-in with minimal paperwork which I was able to complete the on my phone. Their system allowed me to see how many patients were ahead of me and my approximate wait time. Every staff member from the receptionist, to the medical assistant, to the nurse administering care was friendly, patient and thorough. Most importantly, the nurse practitioner who treated me was probably the most kind, knowledgeable and competent provider I’ve seen at an urgent care. Even at 7:30 PM, she seemed energized and engaged with me, listening intently to my symptoms and pain and then carefully explaining the results of my labs and how she could treat them and get me healthy as quickly as possible. I was in and out in an hour and feel a ton better but even 24 hours later. I will definitely go back even though it’s a long drive from my house. Thank you to the entire staff!

Excellent staff from the moment we checked in until we saw the Physicians Assistant. We did walk in and didn’t wait too long. Amazing service. We will definitely make the 30 min drive if we need care again! Our daughter felt so comfortable with the PA. She was so knowledgeable and caring.

Best urgent care experience you can ask for. There wasn’t a long wait for walk-in. The online checkin process was simple. The PA was knowledgeable and easy to talk to. The ladies at the front desk told me “I hope you feel better!” As I walked out.I’ll be coming here going forward.

Overall, it was a good experience. I made an appointment and only had to wait about 20 minutes. The staff was great, the PA was efficient and knowledgeable. I would recommend this place for care.

I was a walk-in. There were 4 people ahead of me but the wait was not bad at all. Michelle the nurse practitioner was very pleasant as was the front desk assistant and the man who took my vitals. It wasnt my first visit at this location and the good service provided is why I keep coming back.

All the personnel on duty at the UC were helpful, friendly, and caring! The NP on duty was the friendliest NP we have met (and had a great sense of humor) and yet, she was professional. My mother received stitches after a fall and I could not have asked for a better place and personnel to take care of her medical needs. Though we hope not to need Gateway UC again, if we need UC services in the future, we will always come to this one! Thank you all for being awesome!!!

Great facility! Amazing staff, super fast in and out. Did all paperwork online prior to appt makes life easier. Well done Gateway Urgent Care!!

The staff was super friendly and the wait time was short. The NP was very thorough. She asked questions and took time to listen. Very personable!

Absolutely THE most friendliest urgent care Ive been too. 5 PLUS STAR to front desk to Kristina I believe was her name to Josh. Yall rock.

Very welcoming and super great attitude from all staff. Got there 20 mins before they closed & still took their time diagnosing me properly and showed great care and concern. I would 10/10 recommend this place to anyone & continue going myself. Prices are great.

Need a covid test. Got me in and had my results all in 30 mins definitely recommend.

Very clean facility and friendly staff. My provider was courtesy & knowledgeable. Ill definitely go back to them. They allow you to make an appointment online which is great!

I love being able to make an appointment, be seen by a wonderful provider and be back home within 3 hours! I’m so impressed with Gateway! The wait time when I arrived at my appointment time was about 5 minutes then I waited about another 5 minutes in exam room for provider. She was extremely nice and very professional/knowledgeable . I started feeling so much better about 48 hours after starting on the prescription medications. When I visit the Chandler area, this is the only urgent care facility I will go to.

I was pleasantly surprised with how well this visit turned out. i’m usually skeptical of urgent cares cause of the stigma behind them but i had a great first visit. the office was clean and staff was friendly and i got seen in a timely manner (made an appointment) the doctor i saw was thorough and kind. if i ever need an urgent care again i’ll definitely be coming back here. 10/10 experience.

We were seen promptly and the entire staff was friendly and respectful!

Everyone in this office was very friendly, they made me feel extremely comfortable during my procedure. They had upfront and reasonable pricing, since I was a self pay. I’d recommend Gateway Urgent Care.

I can’t recommend this place more! The staff was incredibly professional and compassionate during a stressful time. Thank you for the excellent service!

Didn’t have to wait long, finding an appointment was easy I was able to do it from the website. Also able to fill out the paperwork and submit my insurance information all through the app and then able to view my place in line so I didn’t have to wait in the waiting room once there only had to wait for a few minutes before I went back to be seen, nurses were nice and although I wasn’t able to find out what caused my issue, I do feel my needs were met given my situation I would definitely use the service again

I had a wonderful experience at this Urgent Care when they helped me with my back pain. Dr Michelle K. had great bedside manner, and was so calm walking me through my treatment. This staff is great, and I recommend it to everyone.

Upon arrival the lobby was clean and looked nice. However, the receptionist was very rude and looked like she hated her job. She didn’t smile, her tone was condescending, she never made eye contact and she was rude to other patients and I got second hand embarrassment because of her. (Long black hair wore a red long sleeve and black jogger scrubs)The other staff was very nice though. The nurse that took care of my husband and I asked appropriate questions and was quick and efficient. The doctor was kind and understanding, very personable and easy to talk to. The rooms were clean and the facility smelled nice and clean too.With the exception of the receptionist who needs more customer service training and experience, I’d go here again and would recommend them to others.

Great place to go if you sprain your ankle. They were very helpful

Quick service, nice friendly staff! Definitely recommend

Gateway Urgent Care was amazing. The front office staff was very welcoming and very friendly. We arrived with an appointment and they immediately checked us in. We were called back within 5 minutes. Maria, the nurse who administered my daughter’s vaccine was awesome. She was very kind, funny and extremely friendly to my daughter. She put her at ease, made kind conversation and was just all around wonderful. Highly recommend this facility. Wonderful with children.

Scheduled appointment took 30 minutes to be seen . Do better!

Made an appointment and still waited over an hour. Dr said my baby didnt have an ear infection. My gut told me he did. Took him to ped and sure enough, ear infection. What a complete waste of time and my sweet baby was hurting for two extra days. Would not recommend

They truly hold the title of Urgent Care. Each person was caring and treated me like a person and not some next patient to clear out for the next. Thank you for your service.

I loved the MA and the Doctor. The front staff was friendly as well, my only complaint with receptionist would be that I had to sign information after I paid because the paperwork was not all together for lack of forgetting to have me sign paperwork.But very satisfied with back office staff.

Staff was so sweet! the doctor listened to my requests and was fast and efficient in getting me a prescription. highly recommended this place!

Everyone in this office was kind, responsive and an incredible professional. They took such good care of my daughter.

I went in kind of stressed out about some symptoms I have been experiencing and I would highly recommend going here if you need to go to urgent care.Everyone was super kind and seemed genuinely concerned for what I was experiencing. Thank you Gateway Urgent Care!

The visit was quick and I was given a diagnosis to further investigate with my primary care. I got some relief and some answers. I felt listened to, thank you!

Highly recommend - Walk-in visit.The staff are rockstars! From the front desk, to Carol connecting with patients while bringing them back, to Dr. Lauras care - excellent. My visit was fast, friendly, and efficient. Carol was my favorite part of my visit. Although our time was short, her genuine concern and friendliness impacted me. I could tell she loves what she does - A gem of a human, indeed. Come here if you need immediate care; the staff would love to make it all better 🫶 insurance accepted!

Great experience. It was my first time visiting this urgent care. I filled out my paperwork online and easily booked an appointment. I was seen quickly, with only about a 5-10 min wait. The staff was always very nice to my daughter. This will be my go to urgent care when needed. Thank you!

I had a great experience at this urgent care and will definitely go back for future needs. The staff was super friendly and the PA addresses my concerns without rushing. I made an appointment online and had no wait time when I arrived for my appointment. Id highly recommend this location!

Was very impressed with the service. The medical person I saw was very knowledgeable.and answer my questions and gave me advice.When needed I will use Gateway Urgent Care again..

I would once again like to thank the team at Gateway urgent Care for taking such good care of my Mom. They are always very thorough and always make sure she has the best care she can get.

Staff is always pleasant. Clean and well kept facility. Option to schedule in advance online. Any time I have come as a walk-in I have been seen within an hour- usually sooner!

The NP who took care of me made me even more excited to pursue my nursing career!! Very fast & super nice. I felt really welcomed, thank you guys!!

Staff was very courteous. My appointment was handled quickly. Provider was thorough. I would recommend this urgent csre

The wait time was over an hour and got nothing done. I came out with the same issue I had a problem with . The staff is very rude

I just want to say that this urgent care and the staff are amazing! I would like to single out the young lady working the front desk, Madison. She was an absolute pleasure and I saw her helping out patients on a level I do not see often in healthcare anymore. Going above and beyond. Your staff is outstanding and they are all a breath of fresh air in the healthcare industry. Thank you to all of you for helping me out and being a patient centered healthcare facility. Your medical staff are efficient and kind. Please know your staff is rare and I am lucky to have found your clinic.

I just had my second visit here. Both times I was able to make an appointment for the same day and both times I was take good care of. Yesterday’s visit I wasn’t sure what was wrong with me and the nurse practitioner quickly diagnosed me with shingles. It is a huge relief to have information and I am so grateful that she was so knowledgeable to answer my questions and address my concerns.

Doctor was amazing.Called my prescription into the wrong pharmacy.

Having to go to Urgent Care is never pleasant. But from the minute I walked in and received the most welcoming and friendly greeting from Jillian, to the upbeat demeanor of Jackie and the warmest response from Kristeena - It turned an otherwise dreadful visit to an welcoming experience. Thank you ladies for all that you do, I appreciate you

This place was wonderful from beginning to end. The receptionist who checked me in to the entire staff. Wait time was not bad either. I would definitely recommend this urgent care.

I went to Arizona to visit family and unfortunately got sick. I was looking for urgent care near the home and found this one and I’m glad I went there. Excellent urgent care with very good doctors and front desk. I am glad I choose this place and came to my hometown same day😊

Excellent experience, was in and out in under 30 mins. Everyone was great!

The process was efficient, and I was able to see a nurse practitioner within an hour of arriving. They addressed my concerns and sent over my prescriptions immediately.

The doctor and stuffs were very polite and very accommodating. They were very concern with the patient’s health issue they did a great job! Thank you Gateway Urgent Care for the great services provided that I had experienced and I will surely share this one to everyone!

Went in for a childs x-ray for a toe and foot. Had an appointment and was seen right on time with little to no waiting once in the exam room. Everyone was very pleasant and friendly. Great experience for a Saturday morning considering what we were there for.

Very kind. Always a wonderful experience. The providers are very caring, thorough and efficient. As a nursing mom, I’m always worried about medication and they go the extra mile to make sure it’s safe for me and baby.

We were a Walk-in unfortunately, but were able to be treated in a reasonable amount of time although the waiting room was crowded. Staff members were kind and caring and the care provider was excellent. We didnt feel rushed and our questions were all addressed. It was one of the most pleasant medical office vists we have ever experienced. We have found our new go to. Highly recommended.

Check in process was smooth. Very busy- estimated 1 1/2 hours to be seen, but got us in within an hour. Nurses and PA were very friendly, sympathetic and knowledgeable. Felt like we got great care. Will use this urgent care again when needed.

The people were very nice. I had an appointment so wait time was less than 10 minutes. The nurse was kind and efficient. The doctor I saw was medically competent, however she smelled strongly of cigarette smoke which can give me a terrible migraine. I got out as quickly as possible. The lab they did had to be sent out and cultured and getting the results were difficult. The website is hard to navigate because they send an email telling you theres a message, then as you are logging into your account they send a verification code to your email. Using my android phone Id have to back out of the acct to read the verification code, then get back into the acct and the place to enter my code had disappeared. I had to use both phone and computer to get to my results. Then the results were just a copy of the lab results with no explanation of what they were saying. I couldnt tell if it was positive or negative. I happened to go to the same urgent care six days later for a different problem, and that doctor looked at my results, told me it was negative and that I needed to follow up with my family doctor to do more testing. Id never have I known that by the lab results that were in my account.

Had an excellent experience! I was distracted by my sick baby, so unfortunately I can remember any names but the NP that helped us was amazing! She took her time to explain everything, answer questions, and came back into the room a few times to make sure all my questions were answered and that my son was doing okay. Everyone that I dealt with was very friendly, helpful and thorough! Highly recommend this office!

Absolutely love Gateways Urgent care. The providers are so kind and understanding. We have been many times over the past few years. Love the online appointments and fast service. Sometimes there is a wait but it’s way better than the ER.

Even though the waiting time is quite long I still like Gateway Urgent Care and feel grateful for their professional and extra mile caring attitudes, from front desk to NP Kristeena to MA Daniel. My daughter is getting better and better, special thanks to Kristeena and Daniel who have worked hard to save my days! Thank you very much!

I cannot say enough about how great my experience was at Gateway Urgent Care. I was able to make an appointment online and fill out most of my paperwork in advance. Once I got there, the front desk staff were very helpful figuring out my insurance and costs. My wait time was ~ 15 minutes. After I was seated in the room, I only had to wait maybe 10 minutes. The doctor was excellent … very nice; he went over everything with me, and answered all of my questions. I didn’t feel rushed and he didn’t seem rushed. I had an A+ experience and would highly recommend. I will go there for any future urgent care needs.

My son had started with symptoms of pink eye. I found this Urgent Care nearby on a quick google search and was able to schedule an appointment within a few minutes. Everyone was super nice and helpful. The nurse took his vitals and was very comforting to my son. The doctor was welcoming and immediately diagnosed him with pink eye. Thank you for such a quick and convenient visit. We will be going to you in the future and recommending you to everyone.

The staff was great! Thanks for taking care of me. I was scheduled later in the day but took my chance on walking in. They had me in and out in less then an hour. Great customer service!

Great service, exceptional care. Our doctor was amazing and thorough

Wow best experience at an urgent care ever. Person that checked me in was as nice as you get. Chris the Doctor that came in my room was excelent.

I woke up with a UTI. I was able to schedule an appt as soon as I needed it. The online system works very well. Check-in was easy and I waited about 10 min to be seen. The staff was friendly and kind from the front desk all the way through my care. The physician was kind and caring and provided options for my medical condition. I picked up my RX at my pharmacy within an hour or two and my condition began to improve that same day. I was very grateful.