Geneva Community Health Center

601- B W Washington St, Geneva, NY 14456, United States
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Geneva Community Health Center
Comments
Fr
Review №1

One year ago they Gave me a vaccine without giving me a pregnancy test first. Thank God I was not pregnant, or the vaccine would have KILLED MY UNBORN CHILD. Extreme negligence. When this all came to light, the Nurse lied & manipulated me to try and cover her ass. Today I tried to make a simple appointment for a physical for work. I was denied care due to a staff shortage. I’m just disgusted with this place. We’re nothing but Cattle.

Da
Review №2

I must admit the turnover was a big concern as it resulted in many delays with medication and health care. Finally, I was scheduled to see Ms. Ellen Hey, FNP. What a sense of relief! ms. Ellen Hey was very thorough and went through every single medication I take, one by one; making adjustments as needed be. I walked out of my appointment feeling very positive and will no longer be looking for an alternative provider!!

Ka
Review №3

I’ve had problems multiple time on various occasions. I just want to know if I should find a different doctor because if you guys aren’t going to be professional, let me know so I can stop wasting my time. I have never had so many problems with A medical practice in my entire life. I think this medical practice should work on their ethics and stop judging people and learn to do their job, especially since they took an oath to do so.

Am
Review №4

Very thorough. Menal is fantastic. The dentists seem to change frequently but they are all nice too. I dislike the call center that you get when you call. Sometimes the phone disconnects or they need to contact the office directly so you end up playing some phone tag. This doesnt reflect the wonderful workers they have there. I recommend them and I just walk in and make my appointments instead of waiting on the phone with the call center.

As
Review №5

I absolutely love the behavioral health doctor Stephanie Achilles she is one of the best doctors I’ve ever seen and her nursing staff is equally amazing if you suffer from any mental health diseases, I highly recommend GENEVA community health for your psychiatry needs!

Co
Review №6

Overall its a good place to be seen. The staff at the front desk dont always check to make sure that paperwork is filled out properly though. I had to make 2 1 hour round trips because the one girl didnt tell me that I needed an address on a release of information form. The call center staff is usually pretty good. The providers that we have seen have been very good and seem to really care.

Mi
Review №7

Laura Paul didnt call in the ointment even though it stated on my visit summary I was to take it. Nurse didnt accurately record my actual height. She put 59 inches instead of 57 which she verbally told me that 4ft 9 was the correct height. The doctor didnt drain the infection. Now its more yellow

Ni
Review №8

Laurie is a wonderful therapist to work with, I highly recommend her she listens and always ask how I am doing at the end of our sessions, which really means a lot to me. I feel like everyone at the clinic genuinely cares .The staff are always so kind and welcoming.

Ma
Review №9

Excellent and friendly staff from front desk to dentist Dr. Chris..Dr. Chris cared about my pain, very knowledgeable about repairs needed, worked quickly and efficiently..he has a very gentle touch. All staff were pleasant and fun!

Be
Review №10

This office was extremely professional yet friendly, and my appointment seemed to take no time at all. 10/10

Er
Review №11

Geneva Community Health are #1 thank you for everything 🙏🏽. I recommend them.

Sa
Review №12

They have a wonderful team of providers. Im very comfortable with them all. They have brought me threw alot . They were there for me every step of the way.

Ci
Review №13

Always polite & courteous, alway have had great service. I am very happy!

Ni
Review №14

Very kind dentists and staff. The front desk not so much. Phone is always on we’re closed so you can’t accurately change you appointment

Ja
Review №15

My appointment today that I have had scheduled for a month was canceled on the day of because no one ever reached out to me to give me a new patient phone call. I was told that this call needed to happen first and IF my scheduled appointment was still available I could still take it. I talked to a supervisor and they said it was policy. I asked why I could not do both today and she said policy.

Pe
Review №16

Sara vancamp was great. I was so nervous switching to new doc cuz mine was leaving. She made me feel comfortable and really helped with my needs.

JS
Review №17

Have been going here for many years. Always get in within 15 minutes. Drs have gone down hill, will be looking for new health care. For some reason sending them a fax is a huge problem and they never receive them.

De
Review №18

The staff is amazing and knowledgeable! Their mental health crew though!? PHENOMENAL! I highly recommend Geneva Community Health for basic health needs and especially for mental health care!

Di
Review №19

Everyone is so helpful and sweet. I never had a difficult time or left feeling disappointed

Wi
Review №20

The doctors and medical staff are great and seem to do a decent job. The office and communication end is completely worthless proving itself to be either incompetent, inept or just plain incapable. I have had nothing but problems with this organization over the years in regards to anything that is slightly more complicated than making an appointment. At every turn from the pharmacy attempting to get prescription refills to needing medical documents filled out for employement related reasons this company has proven to be unreliable, uncommunicative and does not take into account the needs of their patients even when urgency is expressed. For this I will be dropping them as my provider and moving on to one of the many competitors who seem far more reliable and communicative

De
Review №21

Sara is always showing compassion and care and has an attitude of being a fixer. So fortunate to have her helping me with my health.

Je
Review №22

Well I was never informed that I was no longer a patient at the clinic due to a bill I have owed. The reason I haven’t payed my bill is very personal. I had called to find out why I have been disqualified from the clinic that was I was told because not paying my bill . I never heard or seeing anyone go through this for a bill. Mind you im a very sick person they left me with out medications and god knows how long I would be without due to all other clinics on the area are not taking new patients . Right now I have been on the phone for two hours calling doctors and no luck

Mo
Review №23

Unfortunately the health center appears to be grossly understaffed. Their phone system does not work properly and the call back option rarely actually leads to anyone calling you back. The care is not timely and they allow secretaries to relay medical test results to patients which is not appropriate. I wish they were able to better serve our community because they offer a wide range of services, but it just isnt easy to access them due to the lack of staff available to meet the need. Just called today and they said they have no appointments available until the second week of November

fr
Review №24

Easy to get in, they at least seem to care.

Ca
Review №25

I am very happy with everything stuff and doctors are very nice

Br
Review №26

I am always very healthy!

Ca
Review №27

If I could give no stars I would. I have had nothing but issues coming here. Nothing but excuses and reasons why they cant do their jobs. My appts are canceled yet im not told or I am given the wrong date. I have heard other people having problems with them too..Worst place ever.

La
Review №28

Community health, although busy because they don’t refuse new patients, is very attentive and seems to really care about their patients.

Da
Review №29

Sara VanCamp was excellent caring for my daughter!

Pe
Review №30

No Howard living here and I don’t know him this is the third time informing you about this!!

Ol
Review №31

Great experience. Offers many different services at one place (medical, dental, insurance, birth control) and offers daily walk in hours for patients to be seen.

Ry
Review №32

Have always been treated with respect and they’re always there when you need them.

Ap
Review №33

Do you also do walk in appointments for dental? I have a broken tooth that is hurting, but I can’t get an appointment. I’ve came there in the past and loved your dental services.

St
Review №34

Consistent , on time and done in timely manner. Listens and cares.

MA
Review №35

Its been a year but I love my Geneva community health the receptionist the nurses the doctors I didnt need to want for nothing so miss you guys

Me
Review №36

They are always great with the kids, and we never wait long to get into our appt and its always a pleasant visit, in and out and always friendly!

Jo
Review №37

Staff unfriendly unless u speak spanish there no MD. On site take forever on helping with anything going in 5 hrs since my appointment wait for them to set a specialist better off doing it myself

Ju
Review №38

Truly amazing doctor Truly cares about her Patience

Ja
Review №39

You set a time to come in and you sit there a whole hr before being called. Update its gotten better.

An
Review №40

Don’t Go here for anything .... I was here to have an IUD placed and the lady couldn’t get my cervix to open and ended up sending me over the hospital where they did a great job putting it in.... They don’t know what they’re doing there 😕

Ma
Review №41

Everything went very good.

Me
Review №42

Couldn’t answer phones, didn’t call back like the staff said took forever to get appointments and got left on hold for more then 20 minutes.

Me
Review №43

Very nice I Love my new Dentist so glad I switch

Jo
Review №44

Nothing but problems there in the Dental Department. Worst place ever for certain!!!

An
Review №45

I feel like they dont care and they dont listen to certain things

Ma
Review №46

Good service

Li
Review №47

Kind hearted, professional, educated staff.

Vi
Review №48

You call back

Ju
Review №49

Trash

JC
Review №50

I didnt like his treatment of me, being the first time he treated me. He wanted to keep me so I could give a urine test that even though I drank liquid I couldnt give it not because I wanted to but because I had no desire. He withheld my medications and to this day I have not received anything. I did my urine test, brought my medications and was treated like a criminal by this doctor. I dont want you to take care of me anymore.

Yh
Review №51

Good service and good treatment of patients 💫

Lu
Review №52

Doctor González the best representing the island of Puerto Rico eeehhhhhfuaaaaa

Ka
Review №53

It was good attention

Ma
Review №54

Everything very good

Information
3 Photos
54 Comments
3.8 Rating
  • Address:601- B W Washington St, Geneva, NY 14456, United States
  • Site:http://www.localcommunityhealth.com/
  • Phone:+1 315-781-8448
Categories
  • Reproductive health clinic
  • Family planning center
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Offers free of cost or low-cost care based on individual circumstances:Yes
Parking
  • On-site parking:Yes
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