Staff at front desk are very nice, welcome and helpful. No wait time , I was treated right the way - Clean, spacious & modern looking clinic.
This urgent care is always quick! I love not having to wait, whether I’m a walk-in or have a scheduled appointment. My most recent visit involved me having to go to the hospital for surgery. The provider at Inova-Go was kind to explain everything to me and encouraged me to go for further evaluation at the ER. I also bring my young children here, in which the providers are also very diligent and caring.
The provider (Yen H Tang) was excellent and very nice! The examination with her was efficient, and medication was immediately sent to the pharmacy. I got a text from CVS about receiving the scripts as I was walking out. I also liked the other staff (girl who did my intake was wonderful!) so the overall experience was great.
I am beyond frustrated with my experience at this urgent care. I went in for tests over a week ago, and still have not received my lab results. After waiting patiently, I decided to follow up with the office. When I called, the receptionist was completely unhelpful and had no clue why I hadn’t received my results. She mentioned that one of the tests had been “rejected” but couldnt provide any further explanation. When I asked when I could expect to receive my results, she simply said she didn’t know.This lack of communication and disregard for patient care is unacceptable. It’s been over a week, and I’m still left in the dark about my health. I am extremely upset and highly recommend that no one visit this location. The level of service here is appalling.
All the staff were polite, professional and kind. The doctor specifically (I apologize, I dont remember his name) was incredible! He was thorough, he listened to everything I shared with him and gave me gold standard, top notch care.
Great and efficient care. The Nurse Practitioner was very knowledgeable and communicated clearly. The office was well run and everyone was friendly.
All the staff from receptionist, med tech, NP were all efficient, friendly and helpful. I made an appointment and was seen within 20 minutes of it. My overall experience was good and will consider this clinic again if needed
The entire staff was attentive, kind and thorough.Dr. B. Filliben was truly exceptional...she made me feel I mattered. Made sure I got the prescriptions to the correct address by calling me special. Her follow up call also exceptional, concerned and caring. The world needs more doctors like her Inova is lucky to have her.
The only walkin our entire family including kids use now. Each staff does her/his job well, and the clinic is fully equipped even has their own x-ray, and it’s very helpful to determine what kind of treatment the patient needs right away. The CVS next door is also very convenient for fast prescription pickup.
Second time I use this particular office and it will be my go to for urgent care. My latest visit was just before closing time on a Friday evening, despite the most inconvenient time for any staff, I wouldn’t have known it. From the front desk staff, medical assist staff and physician herself, I couldn’t have been more grateful for their professionalism and care. Going in feeling so sickly, and having been helped the way they did is priceless. Thank you!
I was seen almost immediately, the staff was professional and friendly. The doctor was knowledgeable and spent lots of time with me explaining my condition and answering my questions.
I was seen today and I encountered a customer being extremely rude to the woman who was at the front desk. The person working who was yelled at, was covering for an absent employee. I felt she did an amazing job manning both the front and the back office and did not deserve to be spoken to like that! I am a medical assistant myself and have had to cover coworkers shifts before too, and know how demanding of a job that can be.The customer was extremely rude to the woman at the front desk but she handled it gracefully and took me back to be seen urgently when she could see I was unwell. She was great and deserves all the best.The NP Walaa was also really kind.
It was my first time at that Facility. I was very pleased with the staff - from registering to being seen by the Provider. Welcoming, efficient, professional and thorough. This might become my go to place whenever the need arises.
A really great experience as a walk-in and first-time patient. They were very kind and thorough, asked questions and seemed to care about my health. I highly recommend them.
The front desk person could have been more professional. She was talking to me while I was seated versus asking me to come to the desk. Almost like she didnt want me at the desk. She said she sent me a link to complete check-in, but I mentioned that I already did it online at home. I told her that it didnt accept my insurance pictures and the app told me its ok we will take care of it in the office. If I was physically there why am I complete the same form. My name was spelled wrong also after providing my insurance id and driver’s license. Otherwise, the medical care was excellent.
All the nurses, the doctor, and Cray specialist did a good job. They deserve more than 10! They were gentle, and very professional.
Nurse Yen was wonderful! She provided me with everything I needed and answered all the questions and concerns I had. She truly cared for my well being and I greatly appreciate that!
Amazingly efficient place with friendly staff, clear and precise communication and an overall excellent healthcare experience.
The check in experience was very quick, the staff were polite, and my NP provider was very friendly and supportive in providing care.
Everyone was fairly nice. There were a couple of things i did not appreciate though.I ended up as a walking in around 7:25pm and checked in. They were pretty quick with everything which was nice. One of the employees was fairly loud and having a personal phone call while on speaker. I didn’t think it was very professional of them to do that but I figured I would only be there for a short time. I really just wanted a quick visit to make sure I was okay. My mother had came with me and waited in the waiting area. While I was in the patient room with the doctor I overheard the same employee complain quite loudly “who would even think to come in here 30 minutes before we close”. That just didn’t sit right with me. Especially since she said that right in front of my mother while she was waiting for me. I do understand that everyone would like to close everything and head home early but it was the only time in my schedule that I would be able to do any sort of clinical check up. Either way, I appreciate them allowing me to come in and be attended while I was there, but their professionalism could improve. They have either scheduled hours of operation for a reason. :(
Whenever I get sick I always like to go to my family dr. I didnt like urgent care and first patient. But I have been going to urgent care since it belongs w INOVA. Omg after being treated t UTI then vertigo and now Covid im very impressed w Inova Urgent Care. I told my families and friends to go to Inova urgent care NOT First Patient. I hate First Patient.
It was easy to sign in and they were fast and efficient. Easy to understand and very pleasant and helpful! I would recommend them to anyone!!
Terrible service. I came in with a dislocated elbow yesterday. Receptionist Paula moved with no sense of urgency and kept giving very conflicting answers. After 20 minutes of this receptionist giving me the run around and watching several patients who came in after me get seen before me, I Finally had enough and had to travel 20 minutes to inova urgent care in Tyson’s where I was able to get the answers and care needed. Avoid going to this location.
They are kind . A dotor was so nice! Sports physical only 25$. It is cheaper than other clinics!!! I recommend here!!!
I had a severe allergic reaction that resulted in a bad skin rash all over my body. I scheduled an appointment with urgent care and was treated with oral steroid and pepcid on the spot. I was prescribed a 5 day prednisone and pepcid. My rash has gotten much better. Thank you NP-Yen Tang!
They were all very kind and thoughtful. The most pleasant medical facility I’ve ever visited.
Worst experience my husband went and paid out of pocket for a 5 min check up and they were rude as well
Trust the Inova name, and tried it out. I had an early appointment, and no one at the front desk. The Doctor told me to have a seat. Finally, the staff comes out (one of them through the front door with donuts), coughing and complaining of maybe getting sick. It was such a weird vibe and very unprofessional. The doctor we saw, Ester was knowledgeable but seems to care less that we were there and was in a hurry to get us out (even though no one was in the lobby). Then I get a bill with the wrong doctor on the bill and it was such a mess. If youre going to charge me $300 for a 5 minute visit... do better.
It was a quick and organized visit to greenbrier plaza Inova location. I recommend this location for an urgent care purpose!
I was content with this place. It is relatively new in the Greenbriar shopping center. I was seen quickly (although it was morning on a Friday at 8:30am), I reckon those are probably good times to go. The medical assistant was nice and friendly at the front. And the nurse practictioner (I am a big fan of NP’s), was a wonderful lady. I think her name was Candace. I have trauma from past experiences at doctors and hospitals. I felt comfortable here despite my past trauma. :). No judgment here.
My experience was pleasant. The facility was clean, and the staff professional.
Excellent patient care! The providers were very attentive.
I brought my 4 year old here (she had an inner and outer ear infection). The staff were so incredible with her. That is not always the case in an urgent care that treats all ages. They were so kind and engaging, and it really helped soothe my daughter’s anxiety when she was in so much pain. This will now be our go-to urgent care.
Outstanding patient care. I was seen pretty quickly. Quality and convenient.
I had a very good experience with the Inova GoHealth Urgent Care in Fairfax. As always, Inova facilities provide me with excellent care. Quick service, friendly, patient, caring and professional staff. Thank you very much.
Nice, brand new facility and conveniently located between two pharmacies. I made my appointment online the night before and filled out all paperwork online so when I checked in I just had a short wait. Walk-ins are also available.
The nurse practitioner who saw me was wonderful, and accurate. No judgement on my foot injury (holiday party too much wine) she confirmed it wasnt broke was just a sprain and she was correct. Walking on it just fine only embarrassed from the event!
Great staff and no wait. Great experience.
Vee was arguably one of the best intake nurses Ive ever had!
I like being able to make an appointment. The NP was top notch.
Inova GoHealth Urgent Care provided outstanding care and service to me.
This clinic was efficient at signing in but the signing in system seems not the easiest.... you use a tablet to get started then they send you a text ...when they call you up to sign in they imput the info again manually and ask you to see the text.... they verify bervally DOB, wich seems unsafe to do so as enyone in the waiting lobby can hear this.....once you are in the doctor see you fast. I had to pay my copayment of $100....they do not have xray machines... so if you think you will need an xray better go to a place that has it in house or they will send you to the ER with a referal for the xray that way you dont have to get sign in at the ER. I found this add...miigth as well just have gone to the ER. and here I would have had to pay another $100 copayment, I was told I needed to see a specialist who could have the xray machine ,they provided me a referal for the specialist, but the specialist didnt accept my insurance..... they specialist office offered me to pay out of pocket.... so I had to reschedule with a different specialist to be seen..... another $100....over all convinient ...maybe.but not worth it.
I would like to thank Dr Patel and the nurse. They were fantastic. Fast check in. Not much of crowd. Very clean. I highly recommend this place.
Very efficient urgent care office that coviently located in shopping centerI was treated within 20 minutes
They’re not doing X-rays but do not have that posted on their website.Took 1.5 hours to be seen even with an appointment and pre filled/signed paperwork.
Very efficient and effective urgent care experience!
Very friendly and professional staff. Clean and modern. Doctor was very nice and actually listened.
I has a very positive experience at INOVA Go Health Urgent Care and will definitely return there if I need to do so.
Outstanding service!! Absolutely no wait and extremely competent staff. I will definitely take advantage of their services in the future.
I thought it was kind of shady that they want my credit card info to keep on file but could not tell me a dollar amount. No thanks have a good day.
Very helpful, polite and caring staff. And supremely efficient !
TY for kind, comprehensive, and professional care!
Provider and staff received well. Was seen on time. Provider was very patient, listened and treated well
Professional advice received quickly & gives good alternative to the hospital ER, when you can’t wait for a doctors appointment, as well.
I was seen quickly and the staff was friendly, professional, and respectful.
I didnt have to wait and everyone was very professional and pleasant.
STAFF AND PROVIDER WERE GREAT. VERY PLEASED
Easy to book and quick to get help! Highly recommended!
My visit went quickly and smoothly! Thanks.
The PA Ester Kim was understanding, empathetic, and nice to talk to.
Great and expedient service by a group of professionals.
Bad service bad doctor 😤
Name is Judy Burleson Seltmann
Great experience
Inova is prefect
I have been to this urgent care two times now, and I can honestly say it is the best urgent care Ive ever been to. The staff are friendly and efficient. And the rooms are clean and modern. The nurses are kind and helpful. And the NP, Yen Tang, is very kind, friendly and competent. She is also very thorough in her examinations and explaining conditions. I feel like she actually cares about her patients and enjoys helping! I wish she were my PCP! Thank you Inova-GoHealth Urgent Care for your great service to the community. :)
Thank you very much in advanceGood attentionGood dealI highly recommend it, thank you very much.