Midwest Express Clinic

We took our 10 year old here because we were out getting something to eat and it was the closest location. Fortunately we got here 10 mins before closing and they were nice enough to help us out.My wife said this is the best location she has been too and easily 5 stars except they didnt send the prescription that night like we asked and they said they would. My kid had a double ear infection and then had to wait till the next day to get it from the pharmacy.Nice to get us in but have to follow through or no point in rushing in we could have gone at 8am the next day and same results.

Came here to treat a second degree burn on my hand. Staff were extremely friendly and helpful. They were helping with keeping the burn to a minimum and bringing me ice packs to soothe my hand. Doctors were also very very sweet and wrapped my hand up which gave instant relief. Office was also very quiet and clean which I loved. Highly recommend.

They were very kind and caring. Every other immediate care center was booked and so rude. We drove to several places and were so blessed coming across this place. They took care of my babies (7yr& 8yr old). They were able to check them out with the proper care and most importantly they were able to get their medicine. They also accepted our Meridian insurance. So very grateful.

My experience here has been extremely frustrating and disappointing.First visit: My prescription was mishandled three times. I had to come back THREE times to address issues like incorrect dosing and an unsigned order, which felt like a waste of time and effort.Later interaction: I called to inquire about specific bloodwork and was initially met with a rude and unhelpful response. The person on the phone told me, I don’t know, we’re busy right now, and then placed me on hold, never to return. Thankfully, when I called back, I spoke with someone kind and helpful who confirmed they did offer the test.Second visit: I went in for bloodwork, but the sample was placed in the wrong tube. On my way out, they told me they needed to redraw my blood. While mistakes happen, this felt poorly managed. They also failed to explain how to access my results, so I had to call back and figure it out myself. When I finally received the results, they stated the test was not performed due to errors: one sample arrived with no instructions, and another was mishandled and frozen when it shouldn’t have been. The only solution offered was for me to return for a THIRD blood draw. At this point, I’ve decided to go elsewhere where I can trust my time and health will be handled properly.On a positive note, I want to acknowledge Ryan at the front desk, who was consistently helpful and professional. There are good people here, but the overall experience has been far from acceptable. Beware.

I’m so glad that they opened this clinic in our neighborhood. The whole facility is comfortable and clean. The registration and check-in process is efficient and all the staff, nurses, PAs, and doctors have been great, pleasant, and caring. I got my family’s illnesses diagnosed quickly. I registered before arrival and my experience both visits has been very short wait times.

I was in and out in less than 30 minutes, and during that time had been screened and got results for symptoms (COVID, Flu, Strep) as well as a thorough exam by the provider. Could not have been more efficient and professional. The receptionist/assistant is kind and patient.

This place was great! They really seem to care about the patients house and understand about price and life and how help what you need and get it to you is easy as possible. And I also feels nice to actually talk to a nurse practitioner that actually and genuinely cares about your health and the steps you need to go to make you feel better A++++

Amazing customer service,quick response very professional and super clean

I went in yesterday and the Physician that treated me was awful. I waited 25 mins for a doctor. I step out and ask how long will it take to see a doctor since its been 25 mins. She said she was just looking at my chart. No apologies for the wait. She came in the room and didnt say nothing just checked me quickly and told me to wait for my paperwork. She was in such a rush i didnt even ask her anything, she didnt ask me anything either. I guess i should go somewhere else to avoid the mistreat.Probably cook county would have done better.

Great service for my client with disabilities. Very helpful and understanding staff! It’s clean and well organized. The only thing I noticed is that the new girl was not trained on the front desk before she was left to fend for herself! Let’s make sure staff feel comfortable and ready to assist

The staff was very friendly and efficient. I was seen immediately upon my arrival. My illness was quickly diagnosed and treated. Medication was prescribed and called into the pharmacy. After a quick and painless medical procedure I was on my way.

The nurse practitioner Ryan is not professional. I left a review before of him at the Skokie location and I feel he retaliated against not only me but my four yr old autistic son. I had complained before in a survey of him not being patient and getting annoyed with my four yr old autistic son who couldnt follow his directions. This time he entered us into the room and closed the door and it smelled like he let out gas and closed the door. The smell finally subsided so its obvious he let out gas and closed the door. I saw a spray bottle that said odor eliminator on it nearby. I dont know why hed close the door. Then he wanted my son to put the thermometer under his tongue which hes never had to do and didnt know what to do. I finally asked if he had something else and he stuck the thermometer in his ear. My son already had a painful swollen ear on the other ear and was not feeling good. He cried into my chest when thermometer was put into his ear. Is there a thermometer that goes to the forehead to get the reading? That would have helped. Thats what most kids are used to these days. Also, before leaving the doctor told us to make sure not to forget our gift at the front desk. Ryan was there waiting and offered us a lollipop. I responded my son doesnt like lollipops and he offered him a sticker. There were clearly gift bags there and we have received one before. I dont even know why he was waiting by the front desk before we left. Im afraid hes going to see this review and retaliate even more now. He needs to grow up

I have always been taken care of fast, efficiently, and treated with great care. From pink eye to strep, this place has always come through, especially with the hours available. Thank you guys for all you do. I stay choosing Midwest.

Everything went very well. I had no wait time and the medical assistant and nurse practitioner were really nice. I went for an employment physical and needed a Tdap booster vaccination which they were able to give to me at this visit. Only issue is that I didn’t receive any paperwork to show proof of vaccination I’m not sure why. Now I’m having to try to request something via their online system as a record of my booster.

Such a wonderful staff!! Very concerned about me. I can’t say enough good things about everyone that works there. The facility was clean, bright very comfortable

Even as a first time patient, I was in and out in less than 20 minutes. I was the only patient there when I arrived on a holiday morning which was surprising to me (dont know if its always like this). I recently got Medicaid and havent yet enrolled in a plan (like Aetna, Blue Cross or Cook County Health), so basically I have general medicaid. I went to another urgent care and to CVSs Minute Clinic and neither would accept general medicaid (theyd only see me if I had Medicaid AND was already enrolled in a plan). But Midwest Express Clinic worked with me!!!

Dr. Anastasia was super kind and engaging for my 5 year old. The rest of the staff were kind as well. The place was very clean.

My daughter had a asthma attack last night, and our normal IC was already closed. This place was AMAZING! They heard her coughing, and got her in right away for a nebulizer treatment. They even gave her a goody bag at the end of the night. Super clean, super friendly, and super caring!

This place is really clean, the team manager Angelli was very friendly and greeted us and check us in quickly, and got us to the back room fast. We did the check in online which made the process go smoothly. We do not have insurance and were shown the prices for the services. All prices were very reasonable. Shamya MA helped out my husband since he was the one not feeling his well. We got put in a different room shortly after, to wait for the doctor, she was very friendly and welcoming, and was very knowledgeable. I 100% recommend this location. Especially for people who need to pay out of pocket for lack of insurance. Thank you lady’s. You were all really helpful, just know you are appreciated for your hard work, and kind service. And thank you doctora, for guiding us in the right direction.

They were super fast taking my blood and didn’t even feel the needle. Innovative and kind nurses and nurse practitioners work here definitely a great experience.

This is our local urgent care, we decided just to walk in after our son hurt his finger playing basketball at the nearby school. We check in, told them the reason for our visit, only to be told 50MIN later that we had to go to a different location with an X-ray. Like why wouldn’t be told the machine wouldn’t be available from check in time or maybe at some point during vitals being taken. Definitely a waste of time. Total time wasted was over an hour.

These people ROCK. Had a blood draw and found out my veins are hard to find. Shamya took entra diligent care of me from the very beginning, making me feel comfortable and in good hands. When she was not able to successfully do the draw, she brought in her colleague Dominica who kept up the comfy energy, clearly explained what was happening, and really helped me stay calm during the draw. These people deserve the world because they are literally out here making healthcare human. THANK YOU!!!!!

So far Ive been sitting here checked in for approximately 54mins. I havent seen a single person come out, not a single person has been called in. Trying to be patient but its really frustrating. Clearly no one is in a rush to do their jobs. Ive seen one Dr and one nurse at the receptionist desk. The Dr keeps coming out to ask questions about past cases for people who are already gone. Back home in Kentucky the services were much better than they are here. And as I was typing this out a lady who walked in 45 mins after me just got called in. Im literally just here for a COVID test. She was just getting a flu shot. I dont understand how someone who walks in 45 mins after somebody gets seen first.

I came here because of pneumonia and they were able to get me treated within 15 minutes. I freaking love this place. The there staff is very friendly and knowledge. When you get treated here you get this feeling that they genuinely care about you and they want you to get better asap. Shout out Renalda, she was the nurse practitioner that treated me.

First time visiting. Very easy to schedule appointment online with plenty of availability. Visit was smooth and timely. Out within 30 minutes. Will go to this location again.

This urgent care was by far the fastest and most efficient urgent care weve yet been to in the city. Office is spacious and incredibly clean. Great, friendly office staff and thorough and efficient medical staff. They even had goody bags for my kids on the way out. Will definitely make this our regular urgent care.

They were really friendly and made an extra effort to make sure my issue was resolved. I highly recommend them if you need immediate care.

The staff at this location was very kind and helpful.Midwest express should update their website. PCR tests for covid are definitely not back by the next day, regardless of capacity or staffing.Quest lab states 2-5 days, which negates many reasons for taking the test. Sharing so others don’t find themselves $200 poorer with no TIMELY answers.

I have been here multiple times and every time we get the best service. Even coming right before closing! Very special people work here.

Easy to schedule an appointment quickly, parking lot, seen at scheduled appointment time, clean, professional, friendly, helped me with my medical issue 😊

First time visit and I was so impressed! The staff was kind, patient, professional, and very friendly. The building was also very clean and welcoming. So happy to discover them!

This was my first visit to the clinic. I was very impressed by the staff. They were personable and professional. I was also impressed by the cleanliness of the clinic. I highly recommend this clinic if you are in need of medical care. You will be well cared for.

Quick service, very clean, everyone was very nice. I saw Emily NP and she was amazing.

Everyone was very friendly and we received care promptly. Thank you!

The staff was extremely professional and efficient. Recommend this to anyone needing to meet a healthcare need on the spot.

I came in to the clinic because I was experiencing excruciating lower back pain and I was afraid that I had a kidney infection. Book my appointment online, and I was seen within 15 minutes upon arrival. The clinic is very clean, stafff are welcoming and very professional. Will definitely recommend. Very satisfied

My family had a great experience with Midwest Express Clinic on Pulaski. The staff was helpful, knowledgeable and resolved our issue very quickly. We were in and out in less than 30 minutes. Also, the facility was extremely clean.

The front desk lady was super kind and attentive, also the doctors who checked on me. Overall I had a great experience. I’m always anxious when it comes to go to the doctor, so I’m really glad places like this exist where you can be treated as a human being with respect and kindness THANK YOU.

Love the music. Staff is friendly. Wait times wasn’t too bad.

I came in March for a simple strep test, was pushed to get a Covid and flu test too, and came out with a recommendation for over the counter meds and a bill of over $430 ($165 for the Covid test!), less than half of which was covered by insurance, plus a separate lab bill for the strepTest. My sister in-Law goes to a different Midwest express and says she never pays more than $50. This seems criminal to me! Oh and when I went there were multiple dead bugs on the floor in the office - in exam room and hallway.

I received the best quality service from the nurse to the doctor. I will be coming back and refer my family and friends.

I booked an appointment online about 20 minutes before I went in and I was in and out of this urgent care in less than an hour which is unheard of for most urgent cares. I would definitely recommend this location. The staff was very nice. The rooms were very clean.

The staff was great. I was in and out.

Friendly and helpful staff, fast service and clean and pleasant location. Thank you!

Friendly, down-to-earth, understanding, and helpful. I will always go to this location when my family or I need care.

My medical issues was a hearing problem used a behind the counter ear wax product that led to clogging of both ear canals which led me to Midwest Express Clinic.I received excellent medical treatment both ears was flushed out and my hearing was restored. This Midwest Express Clinic is a 5 stars 🌟 facility and I highly recommend this medical establishment for anyone who needs urgent medical care.

I took my 12 yr old son here. He was complaining of a sore throat and his regular pediatrician was not available at the time. Our visit lasted about 30mins from walking in the door to getting his diagnosis. The staff was professional and attentive and the doctor very informative, answering all our questions. I’ve lived in North Mayfair for about ten years now, and I am so glad Midwest Express Clinic is just around the corner!

This is a nice clean place, I went in the am very quiet. Customer service is very nice overall experience was great

Excellent service, very nice waiting room, and very knowledgable staff committed to providing great care. Very refreshing to have had such positive experiences here

Provider spent the minimum amount of time with me, prescribed me medication I cant take, and told me i didnt have strep. I waited three days for my results to come back from the real lab, and guess what, its definitely strep. This place is a joke, find another clinic.

Quick, easy, nice clinic, friendly, helpful staffGreat care. I liked being able to schedule a time/appt. rather than walking in & waiting.

Called in the morning for an urgent care request and saw a doctor (or it may have been a nurse practitioner, I dont really know the difference at this point) an hour later. Everyone was professional and as helpful as possible. I felt like I got the treatment I needed. I believe they take almost all insurance that is not out of state, mine is meridian (free govt. Insurance)

Medical assistant and nurse practitioner was really accommodating. They both did a really great job during my visit. Keep up the good work ladies!

I was very pleased with how polite, thorough, and communicative the front desk person and the physician were during my entire visit. I am truly grateful for having found this exceptional Midwest Express Clinic. Thank you.

The staff were all very kind and patient. Explaining with detail every procedure being done

The doctor and the nurse provided excellent service.

Friendly and very professional. I’m using the boot .. it help to walk save. Thank you.

Walking in, I was greeted with a gentle tone which made me feel less anxious. The staff were also very helpful and knowledgeable, answering any question I had during the appointment.

The doctor and staff were very polite and knowledgeable. I was in and out quickly.The doctor took out the time to thoroughly explain everything and resolve my issue.

Everyone was very friendly and helpful, Thank you guys so much like this place 👍

Had a great experience with everyone. Didnt have ti wait at all seen by the Dr right away. Thumbs up for Midwest Exoress Clinic

This was my first time at this new location. Staff were friendly, knowledgeable, kept me informed of wait times and labs. I will definitely come back.

Worst Location!!! Almost 1.5 wait and still haven’t seen a doctor. I just walked out

Very exceptional service, the doctor, she was very very kind and pleasant with me my wife and my daughter, as we all three got seen, and so was the receptionist very helpful and helped us out with our medical card issues when the systems of our provider was down, thank you very much for all your help

I had to visit the clinic because I had strep throat and I was from out of town the clinic took good care of me and made sure I was treated properly and was able to get the medication that I needed. It was very affordable because my insurance wasn’t compatible with their clinic.

Nice healthcare provider. Front desk was polite and helpful. They offer great service.The clinic js very clean.

Only urgent care I will go to. Take their time and actually checked my 2 year old .

I walked in today for flu symptoms since 2 days. First, front desk put a music inside which is unlikely have music I think in such places.After take me in with physical signs T. BP. … and test for Covid and flu. After 10 mn results back negative and the NP ( not doctor) said I will give you symptomatic medication..after if doesn’t work come back…..lol. Is this the medicine you learned where????!!!!

The People here was really nice. I came in for an Ear infection

Front office lady Nimra was very unkind! She was not at her desk when I walked it and when she came back to her desk I said hi she said” I am gona have you sit down” in a very unkind tone. So I said to her what if I don’t want to sit down? She said “You HAVE TO sit down!!!!”Not sure what kind of day she might be having but I expect better kinder more welcoming voice and attitude when I walk into a place..I was asked to leave… when I complained to customer advocacy they called them to find out what happened they lied and said I was cussing and using profanity!!!!They said management confirmed that I was rude while I fact they said no management is available onsite today!

This place is great!! They got me in and out within an hour!

The staff is really sweet and they take the time to actually go through treatment/mediation throughly. Super clean quick and efficient appointment!

From the moment I walked in the door, to the time I got sent back. The entire experience went smoothly. Everyone was professional. All my questions were answered. It was a pleasant experience all around.

Great experience! Everyone is very friendly and professional.

First time great place very clean.Staff was very welcoming and attentive to my needs.Didnt wait long.i would recommend this facility.

Amazing staff. The Dr and staff were so caring and respectful to me and my daughter. Love this location.

Quick service, very knowledgeable doctor, definitely recommend

First time going there and in need of care quick and this new and very clean clinic was by my apartment and accepted my insurance and gave me the care I needed fast and easy

We were seen quick and had the prescription sent directly to the pharmacy of my choice. I recommend to all looking for an alternative to ER and not being able to get in to see your physician.

It was very pleasant and the staff was very helpful and friendly. The doctor was very helpful and concerned about my health and and very helpful so thank you for a great visit.

Outstanding services, Doctor was very helpful and kind.

Was having an emergency situation, came to this clinic and was out within 30 minutes. Love this place, thank you ladies for what you do.

I went in Monday morning, everyone was so sweet and helpful. I felt so comfortable and at peace that everything was going to be ok. Thank you so much will definitely recommend!!

All the staff, nurses, and doctors were very very nice. If there was an option for 6 stars I definitely would give them that.

Got in quick even as a walk in. Caring, Pleasant staff. New immaculate facility. Glad I was able to be seen...even though I had no voice; they understood my concerns.

Got right in and they took very good care of me. Thanks so much to all the staff and the Dr.

Everyone was kind and polite. I highly recommend this Clinic👍👍

Walked in last minute with my son with out an appointment and was taken care of ! Nice staff 😀

I been there twice. They are very kind you don’t wait to long.

Everyone was so nice—and patient.

Excellent service, very friendly and attentive...

No wait and super kind staff. Thank you!

The best. Everyone is really friendly, Mrs Tomic is special. Thank you

Great staff. Will go again and can recommend.

Great experience! Friendly efficient and thorough. Glad they are in our neighborhood.

Fast and easy! Super friendly staff, too.

I really liked how they treated me, they explained to me what I had and the treatment they gave me.

Excellent service ! We appreciate you and all your staff again thank you

Everyone there was pleasant and helpful. This will definitely be my go to clinic.

I had really good experience

For all the issue I had. Everything went smooth. I loved Sam & the provider 🥰

If you don’t have insurance they will charge you $125 before they even see you. They don’t care about your health if you are uninsured!!!!!

I called and Shamesha was very helpful. Thank you Shamesha!

Great and friendly service. I was in and out in about 20 minutes.

Very nice location! Very clean and everyone was incredibly kind.

Above and Beyond Service. I Highly Recommend this Clinic. Kudos to All the Medical Staff.

So nice, friendly and efficient (:

It’s a great place to visit this clinic and everybody is helpful !

I went in and out in a few minutes with ready to go doctor. Will go next time Im feeling ill.

Everyone was very kind and professional.

Very nice staff,clean clinc and short waiting time

Jack and the receptionist were quick and very much helpful

They’ve very friendly and help me very quickly

Thankful for the walk in and didn’t need to make an appointment.

Everyone was great very friendly and professional

Great experience! Very nice facility!

Thank you so much for taking care of me when I needed help.

WENT ONLINE TO SCHEDULE APPT. VERY FAST. STAFF HELPFUL FRIENDLY

Very friendly people!

Very attentive and kind clinicians.

Super quick and helpful

Nice front desk and the doctor.

Great experience and professional doctors

Excellent service

Very good and quick service!

Very fast

Clean,nice and attentive

Great service

It was very quick the first time that I came in. This was around 2:00 and it was very good service. The doctor was very nice and kind and spoke very gently. I got all my tests done and no problems with blood test either. Thankyou

Excellent medical service and attention. Thank you so much.

We didnt have to wait long, we were well advised.

Very good, super fast service, and everyone very friendly

Super professionals 👍