They are very inflexible with scheduling and the nurses are rude and incompetent.They sent me the instructions for 1 pill progesterone although I was taking 3 pills per day.They didn’t schedule my FET appointment till till the day before, which was Sunday although they knew it would be next Monday on previous Monday.I had a new job and begged for 1st appointment, I was told FET is not a priority.I begged for the last appointment and I was told the Dr won’t wait if she has fewer patients.The appointment was very inconvenient for me but they refused to change the time and I was threatened that the embryo would be frozen again if I was late. Refreezing and thawing is bad for the embryo.Also for FET, I was taking Valium but they sent me instructions without Valium and never sent the instructions with Valium.
Said we couldn’t make an IVF appt without a referral even though we had no issues with at another clinic we ended up using
I went in for a septated uterus surgery. No one mentioned anything but it was better for baby making. It completely changes the level of your period as well as the amount of pain you feel every month as well. Dr. Thanh-Ha Luu performed the surgery, and I wouldnt recommend anyone higher. She was fantastic. Fully explained everything in detail ahead of time as well as after. She has a giant heart and will make sure you are followed up on. I am very happy with my decision to choose Invia to do my surgery.
Dr Luu and her team were wonderful to work with
I keep calling but nobody answers